Sara Fanfani
Customer Care Team Lead at Feries- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Gold Feature
Click to upgrade to our gold package
for the full feature experience.
Location
Milan, Lombardy, Italy, IT
Languages
-
Italiano Native or bilingual proficiency
-
Inglese Full professional proficiency
-
Cinese (semplificato) Elementary proficiency
-
Spagnolo Elementary proficiency
Topline Score
Topline score feature will be out soon.
Bio
Generated by
Topline AI
You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now
Credentials
-
Become a Customer Service Specialist
LinkedInMay, 2018- Oct, 2024 -
Building Resilience
LinkedInMay, 2018- Oct, 2024 -
Communication Foundations (2013)
LinkedInMay, 2018- Oct, 2024 -
Customer Service Foundations
LinkedInMay, 2018- Oct, 2024 -
Customer Service: Creating Customer Value
LinkedInMay, 2018- Oct, 2024 -
Effective Listening
LinkedInMay, 2018- Oct, 2024 -
Managing Customer Expectations for Frontline Employees
LinkedInMay, 2018- Oct, 2024 -
Phone-Based Customer Service
LinkedInMay, 2018- Oct, 2024 -
Serving Customers Using Social Media
LinkedInMay, 2018- Oct, 2024 -
Working with Upset Customers
LinkedInMay, 2018- Oct, 2024 -
Writing Customer Service Emails
LinkedInMay, 2018- Oct, 2024
Experience
-
Feries
-
Italy
-
Technology, Information and Internet
-
1 - 100 Employee
-
Customer Care Team Lead
-
Sep 2020 - Present
-
-
Customer Care Specialist
-
Jan 2017 - Sep 2020
customer care, booking specialist, assistenza clienti
-
-
-
NH Hotel Group
-
Spain
-
Hospitality
-
700 & Above Employee
-
Receptionist
-
Dec 2014 - Dec 2016
Accoglienza ed assistenza clienti, conciergerie, attività di front e back office, gestione delle prenotazioni.
-
-
Trainee Receptionist
-
Jun 2014 - Dec 2014
-
-
Education
-
Università Cattolica del Sacro Cuore
Laurea magistrale, Scienze linguistiche -
Università Cattolica del Sacro Cuore
Laurea triennale, Scienze linguistiche
Community
You need to have a working account to view this content.
Click here to join now