Experience

Alliance Abroad Group

• United States
• Human Resources Services
• 1 - 100 Employee

• Accounts Receivable Specialist

  • Feb 2017 - Present

  • Expand international customer relations to provide more effective invoicing, standardize reconciliation, and enhance financial transparency. • Improved communication between departments which included making workbooks, files and learning the reports available within the company’s software. • Managed and trained two international interns to have effective knowledge of accounts receivable tasks and proficiencies. • Developed a process for adding and tracking bi-weekly and monthly ACH auto withdraw payments. • Essential contributor for the company’s 12 percentage revenue growth for 2018. After reviewing partners contract, additional invoicing and prepayments were able to be generated. • Worked closely with Accounts Payable to insure accurate invoicing, reporting and swift reconciliation of general ledger accounts. • Accountable for all payment posting, invoicing, refunds, collections, reconciliation of accounts, financial communication to partners and participants and reporting to management and peers. Show less



Compass Learning (now Edgenuity Inc.)

• United States
• E-Learning Providers
• 1 - 100 Employee

• Accounts Receivable Specialist

  • May 2011 - Nov 2016

  ● Responsible for invoicing, collections and posting $55 Million annually. ● Implemented new forecasting to provide both monthly and bi­weekly reports. ● Analyze open aging and construct collection plan to achieve monthly and quarterly goals. ● Documented company policies, procedures and best practices for both internal and external use. ● Reconcile general ledger accounts and companies internal expense reports. ● Process and manage system and manual invoicing for customer payments. ● Research and responded to sales tax, tax exemptions, account credits and payments questions. ● Supporting the Professional Development team with items such as; documentation, delivery requirements, customer updates, expiring undeliverable items and adjusting delivery timelines. ● Provide requested documentation to validate credit card payments. ● Work with Executive Management, Directors, Sales and Administration to set up payment terms, resolve customers disputes, and process new orders. Show less



Cummins LLC

• Broomfield, Colorado

• Credit Analyst, Accounts Receivable Clerk, Administrative Assistant to the Credit Manager

  • Jul 2000 - Jun 2008

  Credit Analyst ● Managed past due accounts for 8 branches and 3 corporate accounts. ● Collected and tracked delinquent customer account data for reporting to 3rd party collection agency. ● Successfully maintained relations with unhappy customers whose accounts were delinquent. ● Achieved and surpassed performance objectives of the collection department, decreased the ‘Days Sales Outstanding’ from 45 Days to 30 Days. ● Handled corrections to customers invoicing and balance discrepancies. Accounts Receivable Clerk ● Policy and procedures development and implementation. ● Posted payments, ran credit card sales and balanced general ledger. ● Worked closely with branch managers and executives to correct ledgers. Administrative Assistant to the Credit Manager ● Organized and launched the 2004 Cummins Credit Manager Annual Conference attended by 24 credit managers. ● Established and implemented new credit application process. ● Setup new customer accounts. ● Converted customer account records to paperless system. Receptionist ● Answered a multi­line telephone system and greeted customer. ● Performed clerical tasks, including data entry, filing, faxing, emails and correspondence. ● Monitored department executive’s availability. ● Served as first point of contact for 12 regional branches. Show less