Experience

Sunbasket

• United States
• Food and Beverage Services
• 100 - 200 Employee

• People Operations Administrator

  • Jun 2022 - Present

  -Provided administrative support to the People Operations Team in all related functions such asbut not limited to employee recognition program, event planning, HRIS data entry, payroll, inaddition to maintaining all personnel files. -Maintained accurate data in all systems and trackers such as: employee rosters, dashboards,safety, workers compensation and HRIS system. -Provided support with time and attendance, updating personnel information in designatedsystems and hard-copy files, updating HRIS with all new hires and terminations. -Worked directly with the People Ops team in providing support with systems maintenance, dataentry, analytics and other general support.-Maintained all employee communication boards and resource centers with current informationincluding all federal, state and local ordinance including compliance posters. -Created and provided weekly reports as requested by the team and other members ofmanagement.-Assigned back-up for the People Operations Generalist I.-Supported HQ People Operations team with assigned projects as needed.



Department Of Alcoholic Beverage Control

• Licensing Representative II

  • Apr 2021 - Dec 2021

  ·Advised and informed applicants, licensees and government agencies about ABC laws and policies. ·Revised complex applications for accuracy and completion of all necessary information and documents.·Translated and interpreted application forms, procedures, laws, documents, website information to Spanish speaking applicants and licensees.·Evaluated the license issuance on the proximal community based on empirical and anecdotal datum; approved or denied applications or other licensing assignments in compliance with ABC laws, rules, policies and procedures.·Facilitated solutions to public complaints and protests regarding new and established alcohol licenses.·Coordinated with forthcoming licensees and protestants to deescalate concerns with pending alcohol licenses. ·Inspected premises to verify expansions, reductions, and inspected exterior and interior of new licensed premises for compliance within ABC laws and regulations.·Assisted front office staff with more complex public inquiries via phone, in person or email.



Department of Alcoholic Beverage Control

• Program Technician II

  • Oct 2020 - Apr 2021

  ·First point of contact for front office.·Assisted the general public in person and online with licensing application documents, guiding them through our website and assisting with billing information.·Reviewed licensing applications for completeness, accuracy and required signatures in accordance with policies and procedures.·Input licensing applications into departmental database to ensure information was logged, accessible and available for future processing.·Processed and collected payments for application fees, daily licenses, fingerprints and license renewals.·Printed and maintained office documents for distribution and mailing.·Assessed and resolved public inquiries regarding ABC policies, regulations, and laws pertaining to any and all license types.



Correctional Training Facility

• United States
• Law Enforcement
• 1 - 100 Employee

• Office Technician (Typing) & FMLA Coordinator

  • Jan 2019 - Oct 2020

  Office Technician (Typing)·Answered phone calls and filtered them to the appropriate departments, sent faxes and made copies·Handled and protected sensitive employee information.·Answered questions pertaining to Personnel including employee pay, benefits, ID’s, W-2’s, Direct Deposit, DMV, and miscellaneous paperwork via phone, email and in person. ·Aided prospective, new and current employees with paperwork and revised it for completeness.·Keyed new employee data into our departmental database.·Used computer programs such as CIPIS, BIS, SCO, Microsoft Office/Outlook daily.·Kept an excel spreadsheet of all submitted Non-Custody Employee timesheets and sent Accounts Receivable letters to employees who were out of compliance.·Supported other departments within Personnel and the Institution when needed.·Assisted with special projects assigned by my immediate supervisor when needed.FMLA Coordinator·Aided employees seeking assistance through the Family Medical Leave Act (FMLA) by providing appropriate paperwork, explaining FMLA guidelines and leave entitlements.·Maintained communication with employees via email, postal mail and phone regarding any information pertaining to their application for FMLA. ·Determined whether employees qualified for FMLA and provided them with notices such as provisional approval, denials, ineligibility, delay and final approval.·Created excel spreadsheets of all employees who had applied for FMLA and any leave entitlement they have received.·Kept open communication and provided updates to employees FMLA leave entitlement with Specialists and Supervisors.·Remained attentive to updates within FMLA rules and regulations.



Creekside Farms

• United States
• Design
• 1 - 100 Employee

• Quality Assurance Specialist/Office Assistant

  • Oct 2017 - Jan 2019

  ·Inspected 100 to 300 high quality products per day and repaired any imperfections before being packaged and shipped.·Assisted Accounting Administrator with faxing, payments, and scanning and emailing invoices to online retail companies. ·Communicated with customers to resolve various issues such as: placing orders, missing orders, customer complaints, shipping information, and website inquiries in a timely manner.·Managed the database of Wholesale Customers on the company website; created business accounts for future purchases and maintained open communication.



Target

• United States
• Retail
• 700 & Above Employee

• Sales Floor Team Member

  • Aug 2017 - Aug 2017

  ·Coordinated with fellow colleagues to restock merchandise to maintain an organized, presentable, and accessible retail space for customers.·Served as the first point of contact for customers and responded to customer inquiries. ·Coordinated with fellow colleagues to restock merchandise to maintain an organized, presentable, and accessible retail space for customers.·Served as the first point of contact for customers and responded to customer inquiries.



Totetails

• Office Assistant/ Manufacturer

  • Aug 2016 - Feb 2017

  ·Manufactured, packaged, labeled, and shipped 40 to 100 customized tote bag products daily.·Prepared tote bags and designs prior to product creation. ·Maintained company social media accounts, such as Instagram, with curated content aimed to engage target customers and increase sales. ·Manufactured, packaged, labeled, and shipped 40 to 100 customized tote bag products daily.·Prepared tote bags and designs prior to product creation. ·Maintained company social media accounts, such as Instagram, with curated content aimed to engage target customers and increase sales.



Davis Bridge Program

• Academic Tutor

  • Feb 2014 - Jun 2016

  ·Assisted 5 to 7 middle school students daily with homework in subjects such as math, science, language, reading comprehension and special projects such as oral presentations and English papers. ·Served as a mentor by informing students about higher education, provided resources to effectively manage personal and educational stresses, and helped students gain confidence with their interpersonal skills. ·Assisted 5 to 7 middle school students daily with homework in subjects such as math, science, language, reading comprehension and special projects such as oral presentations and English papers. ·Served as a mentor by informing students about higher education, provided resources to effectively manage personal and educational stresses, and helped students gain confidence with their interpersonal skills.



Los Padres Elementary School

• Instructional Aide

  • Aug 2014 - Sep 2014

  ·Assisted the Resource Specialist Program (RSP) Teacher with classroom duties such as accompanying 10 to 15 students daily to the classroom and ensured the classroom was organized and prepared. ·Led math and reading comprehension group activities for 15 students curated by the RSP Teacher. ·Assisted students with various subjects such as math, science, and language and reading comprehension. ·Assisted the Resource Specialist Program (RSP) Teacher with classroom duties such as accompanying 10 to 15 students daily to the classroom and ensured the classroom was organized and prepared. ·Led math and reading comprehension group activities for 15 students curated by the RSP Teacher. ·Assisted students with various subjects such as math, science, and language and reading comprehension.