Experience

TDBBS LLC.

• United States
• Manufacturing
• 1 - 100 Employee

• Sales Planning Manager

  • Oct 2022 - Present

  Oversee project management for sales and product development projects such as sales displays, sales account acquisition, and inventory management. Serve as a go-between for sales and marketing to deliver product assortments with competitive pricing and strategic market placement. Partner with outside vendors to deliver displays and packaging needs with tight turnaround times. Collaborate with operations and logistics to meet high-pressure requests for new and existing accounts.

• Category Sales Specialist

  • Feb 2022 - Nov 2022

  Assess current market to identify placement opportunity gaps, pricing opportunities, and ensure quality meets market and brand standards. Take charge in new product development process to ensure new items to market are successful logistically and in sales volume. Created and maintained branded planograms to ensure product assortments for vendors deliver high-moving SKUs with high margins.

• B2B Customer Service Representative and Analyst

  • Mar 2020 - Feb 2022

  As a Customer Service Representative, I work with customers via B2C and B2B channels, resolving issues ranging from price discrepancies to supply chain issues to compliance violations. As a Customer Service Analyst, I identify gaps in service in our B2C and B2B channels and present data with solutions to our Sales Team and Warehouse Team.

• B2B Customer Service Representative

  • Nov 2019 - Mar 2020

  My main duties entail order entry, invoice management (completed through our EDI system of SPS Commerce and DiCentral), and reporting on the completion and success of order fulfillment for our B2B side. I also assisted on our B2C side by answering phone calls and emails. In addition to working with both channels, I work with our sales representatives to coordinate sample requests of all sizes.


Youfit Health Clubs
• United States
• Health, Wellness and Fitness
• 1 - 100 Employee
• Membership Service Specialist

  • May 2019 - May 2021


Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Team Lead - Softlines

  • Apr 2018 - Apr 2019

  As Senior Team Lead for Softlines, my responsibilities are to oversee the softlines departments including clothing, accessories, and shoes. I motivate sales associates to engage and sell to every customer, as well as task efficiently. Daily tasks to complete include setting planograms, sales planners, floor sets, pricing, and departmental audit. I also assist as Leader on Duty, in which I'm responsible for assisting employees in all other departments - such as Grocery, Electronics, Front End, and Backroom. Show less



SMG Richmond

• Facilities Services
• 1 - 100 Employee

• Box Office Attendant

  • Sep 2014 - Nov 2018

  As a box office personnel, I aimed to provide excellent customer service to all patrons as I answered questions regarding theater layout, show times and pricing. I also had to learn how to navigate both Etix and Ticketmaster ticketing systems. At the end of every shift, I was responsible for ensuring all cash and credit card receipts were accounted for, and ran my end of day report after every shift. As a box office personnel, I aimed to provide excellent customer service to all patrons as I answered questions regarding theater layout, show times and pricing. I also had to learn how to navigate both Etix and Ticketmaster ticketing systems. At the end of every shift, I was responsible for ensuring all cash and credit card receipts were accounted for, and ran my end of day report after every shift.



Williams-Sonoma, Inc.

• United States
• Retail
• 700 & Above Employee

• Acting Assistant Manager

  • Jun 2017 - Apr 2018

  I started as a Sales Lead at Williams Sonoma, and was responsible for motivating sales associates to reach daily goals and to consistently provide excellent customer service to all patrons. As Acting Assistant Manager, I took on a more hands-on role in motivating sales associates to reach daily sales and credit card goals. Operational duties include counting the registers and making deposits, closing the store, and running operational reports at the end of the day. I started as a Sales Lead at Williams Sonoma, and was responsible for motivating sales associates to reach daily goals and to consistently provide excellent customer service to all patrons. As Acting Assistant Manager, I took on a more hands-on role in motivating sales associates to reach daily sales and credit card goals. Operational duties include counting the registers and making deposits, closing the store, and running operational reports at the end of the day.



Alton Lane

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Inventory Management Intern

  • Oct 2016 - May 2017

  I assisted with inventory management at Alton Lane headquarters. My projects include measuring shirts for a sample sale, organizing and cataloging fabric swatches, and compiling demographic research for marketing purposes. I also assisted in office organization, as well as organizing and sorting through manufacturer invoices. I assisted with inventory management at Alton Lane headquarters. My projects include measuring shirts for a sample sale, organizing and cataloging fabric swatches, and compiling demographic research for marketing purposes. I also assisted in office organization, as well as organizing and sorting through manufacturer invoices.



Virginia Commonwealth University School of Medicine

• Hospitals and Health Care
• 1 - 100 Employee

• Student Office Worker

  • Oct 2013 - May 2015

  My tasks include (but were not limited to) answering phone calls, taking messages, cleaning and organizing the office, taking inventory, and navigating the EMSARS Applicant System. I assisted with letters of recommendation and giving students information regarding their medical school applications. My tasks include (but were not limited to) answering phone calls, taking messages, cleaning and organizing the office, taking inventory, and navigating the EMSARS Applicant System. I assisted with letters of recommendation and giving students information regarding their medical school applications.