Senior Analyst

• Apr 2018 - Present

HR Specialist

• Jun 2016 - Apr 2018

Serves as a staff-level Human Resources Specialist (Military) and point of continuity for providing technical advice and guidance regarding a wide variety of military HR programs such as personnel actions, professional development, strength management, personnel readiness, records management, separations, and other military HR management programs and functions. Independently prioritizes workload to achieve task objectives. Coordinates authorizations, distributions, strengths, professional development and assignments worldwide in view of Army needs. Reviews losses, gains, and open requisitions to ensure assignments are made within the limits of the distribution plan. Closely monitors changes to the distribution plan to insure qualitative and quantitative distribution of military personnel authorizations. Interprets, develops, implements, and administers a variety of staff assignments in various military HR program areas. Compiles statistical data for management briefings to organizational activities such as DA promotions and separations. Prepares briefings and briefs Branch Chief on military personnel assignment matters. Prepares reports on decisions and recommendations. Prepares correspondence to respond to queries from higher level management regarding assignments for signature by appropriate official. Provides information, data, interpretations, explanations, and/or analysis needed to fully respond to the inquiry. Compiles and analyzes data from a variety of sources to identify trends, deficiencies and accomplishments. Prepares reports and/or briefings to inform management of analysis results for use in the decision making process or for in-progress status information. Researches historical documentation to develop recommendations for improved operations or action processing. Trains members of the staff in proper coordination and completion of a wide variety of actions to ensure high level of professional work is maintained.

HR Assistant

• Jul 2014 - Jun 2016

Works under the general supervision of the Branch Chief, Office of the Chief, Army Reserve Senior Leader Development Office. Serves as a staff-level Human Resources Assistant and point of continuity with responsibility for providing technical advice and guidance regarding a variety of military HR programs such as personnel actions, professional development, strength management, personnel readiness, records management, separations, and other military HR management programs and functions. Independently prioritizes workload to achieve task objectives. Coordinates authorizations, distributions, strengths, professional development and assignments worldwide in view of Army needs and Area Commands. Reviews losses, gains, and open requisitions to ensure assignments are made within the limits of the distribution plan. Closely monitors changes to the distribution plan to insure qualitative and quantitative distribution of military personnel authorizations. Interprets, develops, implements, and administers a variety of staff assignments in various military HR program areas. Provides information, data, interpretations, explanations, and/or analysis needed to fully respond to the inquiry. Ensures that all procedural and administrative tasks are performed for the timely and correct completion of actions, individually or by other staff members. Obtains information and data from a variety of sources. Compiles and analyzes data to identify trends, deficiencies and accomplishments. Prepares reports and/or briefings to inform management of analysis results for use in the decision making process. Researches historical documentation for use in developing recommendations for improved operations or action processing. Trains members of the staff in proper coordination and completion of a wide variety of actions, documents, and staff memorandums to ensure high level of professional work is maintained throughout the organization.

Sales Leader

• Dec 2013 - Dec 2014

Serves as a member of management team in retail market. Works with customers to ensure selection of product, availability, and quality. Informs customers of various promotions and online offers. Places online orders for customers through online database. Monitors sales figures daily. Assists in loading and unloading freight. Job requires lifting of items occasionally weighing more than 40 pounds. Actively participates in all scheduled staff meetings. Empowers team to resolve problems and satisfy guests. Recognizes team members for efforts and contributions during shift. Assists in product education to ensure crew can properly describe and identify customers’ needs. Provides feedback, information, and suggestions to general manager. Ensures shifts are properly staffed and team members are appropriately deployed to meet sales goals. Advises general manager on recruitment strategies. Ability to communicate orally and in writing. Informs employees of management goals and objectives. Resolves routine disciplinary problems or employee complaints. Assigns, reviews, and approves work of subordinate staff.

HR Assistant

• Jun 2011 - Jul 2014

Serves as a Human Resources Assistant in support of Health Services Army Medical Department (AMEDD) officers involving six branches (Medical, Dental, Veterinary, Medical Service, Medical Specialist and Army Nurse Corps). Provide support for members in the United States Army Reserves. Provide technical interpretations on current and proposed manning regulations, policies, and procedures for assigned military actions. Researches, analyzes and interprets regulations and prepares recommendations based on specialized questions concerning retirement points. Frequently interprets regulations on his/her own initiative, applies new methods to resolve complex and/or intricate, controversial, or unprecedented issues and problems. Perform research on regulatory guidelines. Performed audits of records on a regular basis to correct errors. Transcribes information into specific formats; and revises or purges information to ensure consistency, accuracy, and conformance to policy. Prepare reports and respond to inquiries from organizations both in a written and verbal form. Processes and/or instructs serviced customers on preparation and submission of personnel actions. Obtains required information, signatures, documents, correction of mistakes needed for justification and processing of request. Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Ensures timely completion of cases assigned. Assists Soldiers through oral and written communication in the successful resolution or problems or actions. Maintains suspense log using various automated or manual systems. Serves as the primary point of contact for customers. Demonstrates courtesy, tact, and good judgment to provide effective customer service and assistance to Soldiers, supported commands, and internal offices within the organization.

Shift Manager

• Jun 2006 - Jun 2011

Works under the administrative and general direction of a general manager. Performs the general filing of documents. Counts and maintains a document register for the donations received. Contacts and coordinates with vendors on product deliveries verifying shipment bills. Maintains the office receiving documents file system. Clearly types information such as names, addresses or identification numbers on labels, index cards, forms, envelopes, time and attendance cards, and other documents. Receives general supervisor guidance in planning, scheduling of training events to meet the company needs. Uses telephone call routing and etiquette and maintains customer relations awareness. Demonstrates typing or word processing needing relatively little need for supplement or adjustment. Instructs on cross training lesson plans using curriculum guidelines. Class sessions are observed to evaluate effective instructional methods and techniques are applied. Initiates and maintains permanent required records, portfolios, and attendees registration. Ensures that all health and safety standards are met by the establishment and reports deficiencies to the supervisor for corrective action. Job requires lifting of items occasionally weighing more than 40 pounds. Actively participates in all scheduled staff certification meetings. As a cashier, maintains proper accountability of monies taken in for requested orders. Responsible for change orders and cash drawer audits and accountability of monies in the store. Audits reports at close of day. Coordinates appointments and service calls for necessary maintenance. Creates daily chart of deployable duties for each associate. Delegates tasks to each associate to ensure effective shift routine. Aids in launching of addition to store, including readiness, preparation, availability of schematics and completion of on-site training to associates.