Experience

Vistatec

• Ireland
• Translation and Localization
• 300 - 400 Employee

• Production Coordinator

  • Feb 2022 - Present



Dublin Student Trips

• Dublin, Ireland

• Owner

  • Mar 2014 - Jan 2023

  Organizamos viajes a Dublin para estudiantes que esten buscando aprender ingles, experimentar una nueva cultura y pasar unas buenas vacaciones. Nosotros cuidamos de los alumnos personalmente, con edad minima de 13 años. Ofrecemos a los estudiantes alojamiento con familias, academia de ingles, tarjetas para moverse por Dublin y si se necesita, diferentes actividades durante su estancia. Para mas informacion de nuestros paquetes de viaje y precios, por favor visita nuestra pagina de facebook o bien contacta con Sara en saraarribascolino@gmail.com o con Brian Kelly en Kelly.Brian24@gmail.com. We organise trips to Dublin for students who are looking to learn English, experience a new culture and have a good time. We cater for students from 13 years of age upwards. We provide the students with a Host family, English Academy, Tickets for travel in Dublin and if required various activities during their stay. For more Information on our packages and prices, please visit our Facebook page or Contact Sara at saraarribascolino@gmail.com or Brian at kelly.brian24@gmail.com.



OVB Allfinanz España

• Financial Services
• 700 & Above Employee

• Administrative Specialist

  • May 2018 - Jan 2022

  Administrative specialist and BackOffice in a recognised financial advisory and insurance company, dealing with a large amount of documentation, incidents and policies related to insurance. Working with clients, brokers and all the major insurance companies on a day-to-day basis and using various programs including Microsoft office (excel, word, ...) Administrative specialist and BackOffice in a recognised financial advisory and insurance company, dealing with a large amount of documentation, incidents and policies related to insurance. Working with clients, brokers and all the major insurance companies on a day-to-day basis and using various programs including Microsoft office (excel, word, ...)



Securitas Seguridad España

• Spain
• Security and Investigations
• 700 & Above Employee

• Alarm Monitoring Agent

  • Mar 2017 - Nov 2017

  Working in the Securitas Direct Alarm monitoring station. Securitas is the leading security and monitoring company in Spain. I worked in the call centre/ monitoring station, handling a large volume of alarm incidents. Reacting to alarm incidents, monitoring the properties via CCTV, notifying the customer and running through procedures, notifying police or relevant authorities depending on the circumstances. Handling a very large volume of incidents on a daily basis in Spain's leading security firm.



Marketing Institute, Madrid

• Market Research

  • Jan 2011 - Jan 2012

  Compiling, Carrying out and Analysing surveys for a number of clients on their chosen Market. Compiling surveys based on client requirements. Bringing the survey to the public in both a face to face and over the phone manner. Gathering the results and reporting back to the client. Compiling, Carrying out and Analysing surveys for a number of clients on their chosen Market. Compiling surveys based on client requirements. Bringing the survey to the public in both a face to face and over the phone manner. Gathering the results and reporting back to the client.



Orange España

• Spain
• Telecommunications
• 700 & Above Employee

• Customer Service & Support

  • Sep 2008 - Oct 2010

  Working as Level 3 Support. Dealing with day to day queries and problems of customers. Handling escalated support issues. Providing an excellent level of Customer Service in a very timely manner. Trouble shooting and providing information on a wide variety of products and services regarding phone, broadband and mobile. Fully trained in products and customer service. Logging calls and information into systems. Fully trained in I.T software to work in Call Centres. Working as Level 3 Support. Dealing with day to day queries and problems of customers. Handling escalated support issues. Providing an excellent level of Customer Service in a very timely manner. Trouble shooting and providing information on a wide variety of products and services regarding phone, broadband and mobile. Fully trained in products and customer service. Logging calls and information into systems. Fully trained in I.T software to work in Call Centres.