Facilities Event Coordinator

• Dec 2018 - Present

Office Coordinator

• Jul 2018 - Dec 2018

Provide leadwork to others in addition to planning, coordinating and directing office support activities.• Excellent customer service skills on the phone, in person and online that include providing answers to questions, explaining information and complex processes, as well as address complaints in a respectful and tactful manner. • Create, format and alter spreadsheets, tables, charts and graphs in additional to utilizing advance software features.• Thorough knowledge of MinnState databases and software such as ISRS, EMS, e-Builder and Marketplace.• Create, maintain and manager all department contracts that may include professional/technical, service, leases and/or rental agreements (including facilities) and contracts. • Strong project management skills to assist with managing and coordinating multiple vendors for day-to-day activities.• Understanding of MinnState and State of MN rules, regulations, standards, policies, and procedures sufficient to draft, review and publish departmental manuals. • Draft memos, emails and publications for leadership.• Strong accounting skills that include managing all purchasing, invoices and budget for the Campus Operations Office.

Concierge

• May 2015 - Present

Serves as the informational referral center for all residents, families, potential residents, staff, guests, community contacts and other visiting the community. • Provide support for some computer processing duties and other projects as assigned.• Perform switchboard and receptionist duties, greeting visitors and receiving telephones calls- forwards calls to the appropriate departments or individuals/uses paging system.• Draft information documents and post to social media as need to assist Marketing.• Utilize Microsoft Office products to take notes, schedule meetings or track various processes.• Utilized an event management system to track patient and office staff schedules.

Certified Nursing Assistant

• May 2015 - Jun 2016

Trained Medication Assistant, Certified Nursing Assistant

• Apr 2016 - Jul 2018

Health Unit Coordinator/Staffing Coordinator

• Feb 2016 - Jul 2018

Provide administrative support within organization that include the following:• Coordination of staff duties, communications and maintaining medical records.• Knowledge of requirements, policies and procedures related to medical record.• Responsible for Central Supply ordering, tracking and distributing products.• Promote safety and follows all safety procedures and protocols.• Generate and manage the Nursing department staffing schedule process changes in payroll status, medical/personal leaves, terminations, etc.• Provide additional administrative support to the ADON/Clinical Coordinators.

Certified Nursing Assistant

• Sep 2013 - May 2015

Certified Nursing Assistant

• Jun 2011 - Aug 2013

• Assist patients with their basic needs such as bathing, dressing and general care.• Collect information about conditions and treatment plans from nurses and doctors.• Answer patient calls, maintain schedules, store and set up medical equipment, as well as update, monitor and file patient records.• Serve as a conduit between patients and nurses and doctors.• Provide additional admin support to the Clinical Coordinators, Nurses and Doctors.• Utilized an event management system to track patient and office staff schedules.