System Administrator

• Feb 2022 - Present

Microsoft SharePoint • Resolved issues and escalated problems with knowledgeable support and quality service. • Performed administrative duties, including updating websites and managing permissions. Focused on site customizatio • Participated in meetings to discuss new SharePoint training opportunities. • Reviewed document management protocols and user activities against internal records policies and document management standards. • Prepared documents for projects in accordance with project manager, team, or client specifications. • Carried out in-depth needs assessments to determine document management requirements at department and individual user levels. • Created and maintained user accounts and properly routed documents for approval and training. • Managed training courses, setup, and maintenance for document control systems. • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation. Microsoft Office 365 • Worked on Microsoft Exchange and successfully migrated over 500 users from Google Workspace to Microsoft Office 365. • Prepared the office 365 account for migration by creating the account and verifying the domain, configuring DNS in the office 365 admin console. • Develop PowerShell scripts to manage the Microsoft Exchange environment. • Administration of mailboxes and user accounts. • Troubleshooting to resolve mail delivery issues. • Created migration batches and used PowerShell to check status of migration and get statistics. • Report on sync issues, errors and conducted manual sync when required. Denodo – Data Virtualization • Worked on use cases provided by the customers for data virtualization by deploying Denodo and successfully completing the project and connecting it to tableau dashboard. • Worked on complex SQL scripts and converted it to VQL. • Combined 5 kinds of data sources into one on Denodo platform and improved the data retrieval process. Show less