SaQuida Greene

Inside Sales Renewal Specialist at Cott Systems, Inc.
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Contact Information
us****@****om
(386) 825-5501

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Bio

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Credentials

  • Franklin President's List - Fall 2022
    Franklin University
    Mar, 2023
    - Nov, 2024
  • Franklin President's List - Summer 2022
    Franklin University
    Dec, 2022
    - Nov, 2024
  • Franklin President's List - Summer 2021
    Franklin University
    Oct, 2021
    - Nov, 2024
  • Microsoft Office
    -
    Jan, 2008
    - Nov, 2024
  • Customer Support
    -

Experience

  • Cott Systems, Inc.
    • United States
    • Software Development
    • 1 - 100 Employee
    • Inside Sales Renewal Specialist
      • Apr 2014 - Present

      As the Inside Sale Renewal Specialist, not only do I serve as a strategic resource for the regional sales executives to our clients, however I am also held responsible for many other important roles viable to the operation of our organization; such as: -Preparing and presenting renewal contracts for current customers software and services.-Offering add on solutions to current customers.-Developing and carrying-out project plans for various projects.-Assisting with and creating budget plans for current customers.-Gathering and delivering quotes to current customers and prospects.-Monitoring pricing procedures, CRM program, and multiple tracking spreadsheets. Show less

    • Customer Support Coordinator
      • Feb 2012 - Apr 2014

      Responsible for ensuring customer satisfaction, as well as held responsible for the up kept of departmental tracking reports and schedules. -Responsible for receiving and routing all incoming customer communications via telephone and email. -Monitored call tracking system, and ensured customers were responded to according to Service Level Agreement.-Streamlined software update process, and implemented new policy.

    • Data & Imaging Services Technician
      • Sep 1998 - Feb 2012

      I held several positions during my 13+ years tenure within the Data and Imaging Serveries Area, which includes the following: Data Library Technician, Scanning Technician, Backfile Conversion Technician, Receptionist, and Computer Microfilm Technician.

Education

  • Franklin University
    Bachelor of Science - BS, Accounting and Finance
    2021 - 2023
  • Columbus State Community College
    Associate's Degree, Business, Management, Marketing, and Related Support Services
    2015 - 2017
  • Centennial High School
    High School Diploma, Cooperative Office Education
    1996 - 1999

Community

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