Experience

BOSS VAPES LIMITED

• United Kingdom
• 1 - 100 Employee

• Supply Chain Coordinator

  • Jan 2021 - Present

  As a Supply Chain Coordinator with extensive experience in logistics management, inventory control, and production planning, I specialize in optimizing supply chain operations to drive operational efficiency and customer satisfaction. I am adept at monitoring and managing the logistics functions of a company, ensuring that current inventory levels are maintained, orders are tracked, and problems are investigated and resolved.Additionally, I possess expertise in troubleshooting and resolving online ordering issues and concerns to promote a seamless ordering process for customers. I have also demonstrated my proficiency in production planning and analysis of production capacity, monitoring production downtime and runouts, generating production forms and specifications, and maintaining reports up to date.Furthermore, I maintain a comprehensive knowledge base of ERP and CRM systems, which enables me to effectively leverage these technologies to streamline operations and drive results. My ability to manage complex supply chain logistics, maintain inventory levels, troubleshoot issues, and utilize technology to drive success make me an asset to any organization. Show less

• Retail Store Manager

  • Jun 2019 - Dec 2020

  •Ensuring company policies are followed.•Optimizing profits by controlling costs.•Training and developing new employees.•Resolving customer issues to their overall satisfaction.•Overseeing retail inventory.•Maintaining merchandise and a visual plan.•Maintaining stores to standards, including stocking and cleaning.



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service Manager

  • Dec 2019 - Oct 2020

  Experienced Front-End Operations Manager with track record of leading and motivating large teams Skilled trainer and coach providing constructive feedback to associates, resulting in improved customer service and reduced shrink levels Expertise in balancing registers and correcting errors for seamless front-end operations and improved customer experiences Highly proficient in maintaining SWAS Reports, Price Override Reports, and related paperwork for accurate documentation In-depth knowledge of register operations and effective communication with management and sales floor associates for consistent front-end coverage Leadership and management skills consistently delivering results, improving operational efficiency, and driving business success. Show less



Real Canadian Superstore

• Retail
• 700 & Above Employee

• Customer Service Representative and cashier

  • Oct 2018 - Nov 2019

  •Handling returns and answering question about merchandise, store policies and ongoing promotions. •Deals in customer service, scanning coupons, applying discounts, processing payments and ringing up sales on computerized cash registers. •Handling returns and answering question about merchandise, store policies and ongoing promotions. •Deals in customer service, scanning coupons, applying discounts, processing payments and ringing up sales on computerized cash registers.