Experience

Edvoy Pakistan

• Pakistan
• Education Administration Programs
• 1 - 100 Employee

• • Aug 2022 - Present

• • Nov 2019 - Jul 2022



Circle K

• Retail
• 700 & Above Employee

• HR and ER Specialist

  • Jul 2017 - Jun 2019

  Co-ordination of Assessment Centre Days for internal and external candidates. Management of all results and information following assessment centre for internal candidates. Co-ordination of the recruitment for managers across Ireland and sales assistant teams for new stores; organizing recruitment events, liaising with Area Managers on recruitment requirements, and providing support and guidance to hiring managers. Provide ER support for 20 sites in all general and basic HR Policy and Employee Relations issues. Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits. Mentor new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success. Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items. Show less



BWG Foods UC

• Ireland
• Food and Beverage Services
• 300 - 400 Employee

• • Nov 2013 - Oct 2017

  Working as part of the HR Team, in partnership with the National Distribution Management Team, the core elements of this role is to update and maintain job descriptions and person specifications, to work with the management team to source, attract and select candidates at all levels of the operation in line with best practice and the Employment Recruitment Policy, to establish a strong employer brand for the National Distribution Center etc.

• • Jan 2013 - Nov 2013

  Acted as the first point of contact to our customers.Accurately made order entries into the computer system.Effectively promoted sales to customers.Provided customers with up-to-date information on the available products.Ensured high levels of customer satisfaction through excellent service.Ascertained customers’ needs and wants.Keep up to date with products information.Operated a variety of standard office equipment.Accurately described product features and benefits.Followed all companies policies and procedures. Show less

• • Jan 2013 - Nov 2013

  Managed and maintained order assembly.Effectively handled customer service queries.Recognized, priced and stored merchandise.Greeted customers as they entered the store, assisted politely and efficiently to find various items in the store.Provided excellent customer service, proved a willingness to always be of assistance to customers.Managed all the complaints from customers with sensitivity.Handled ordering, checked deliveries and restocked and displayed shelves.Managed point-of-sale processes when there is a need.Maintained a clean and safe work area.Demonstrated compliance with company policies and procedures. Show less