Sales Supervisor

• Mar 2018 - Present

Hired and trained for the opening of Koala Living’s new location at Prime West Mega Mall Auburn, NSW,Sydney-2018Set up the stores floor plan according to the visual merchandisers layoutResponsible for preparing the weekend delivery, and store pick up list ona weekly basis, which includes coordinating emails with the warehouse and the delivery company.Ensure follow up on customer’s regarding overdue payments before the delivery dateGo through the customer complaint portal… Hired and trained for the opening of Koala Living’s new location at Prime West Mega Mall Auburn, NSW,Sydney-2018Set up the stores floor plan according to the visual merchandisers layoutResponsible for preparing the weekend delivery, and store pick up list ona weekly basis, which includes coordinating emails with the warehouse and the delivery company.Ensure follow up on customer’s regarding overdue payments before the delivery dateGo through the customer complaint portal (CS: KoalaLiving) and inform the manager of unresolved issues.Perform daily duties which include; recovery of the store before opening, counting the till, organising the stock room, and answering customer calls.Advise the manager on the showroom layouts.Ensure all the sale invoices are correct, and processed accurately using “Retail Express”, before being placed in the assigned folders.Ensure that the stock is correctly priced and displayed.Instruct staff on how to handle customer complaints and store inventory.Administrative duties such as opening and closing, including submitting the daily sale report to head office by the end of day.Authorised to count and transfer cash EODSupervise and train new staff during the busy sales period including End of financial year , boxing day and Promotional weekend salesResponsible for stock take and inventoryReview special orders on a tri-monthly basis, and keep track of the existing orders by coordinating with the manufacturersResolve customer complaints in accordance with our company policyEnsure professional customer service by providing vital information.Set up promotional material and coordinate with the manager regarding potential strategies to promote sales.Assisted the marketing team with promotional material and website product description.Draft reports for the manager , daily sales and monthly budget updates. Show more Show less

Sales Consultant

• Nov 2017 - Feb 2018

 Greet customers in a timely, professional and engaging manner Aided in Stock Room Management, catalogued missing sample reports and shipment of products Assisted customers in deciding purchases, sizes, shoe types and vendors Responsible for organising the stock room, according to size and shoe style. Managed customer enquiries. Opened and closed the store, including counting cash, opening and closing cash registers

FreeLance Textile Designer

• Jun 2016 - Dec 2016

Design Consultant

• Jan 2015 - Jun 2016

Free lance

Fashion Intern

• Sep 2015 - Dec 2015

Fashion/Textile designer

• Mar 2013 - Mar 2014