Experience

Cookpad

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Executive Assistant

  • May 2019 - Present



Mitsubishi Heavy Industries

• Japan
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Cabin Crew Training Development

  • Nov 2015 - Dec 2018

  I was based in Nagoya Japan working for Mitsubishi Aircraft to develop the MRJ (Mitsubishi Regional Jet) which was a brand-new project and division of Mitsubishi.December 2017 – December 2018 - Interior integrated project team• Managing program progress of interior division to make sure all Customer Service deliverables are ready on time to support aircraft development.• Liaising with all departments to ensure a coherent and achievable project schedule for the development of the aircraft interior. November 2015 – December 2018 - Customer support, crew training team / Operation standard team Cabin Crew Training Development• Developing Cabin Crew Operating Manual (CCOM) • Validating CCOM during meetings at EASA and JCAB headquarters according to CS-CCD/Issue papers• Supporting our partner (CAE) to develop training courseware • Planning, organising and presenting at discussions with the aviation authorities (EASA, FAA and JCAB) and customers (All Nippon Air (ANA)) regarding the cabin crew training scheme• Maintaining cabin crew training program• Preparing commitment of training services to customers• Preparing the cabin crew training documentation for CS25.803• Supporting the project by discussing with engineers to fully understand the operational perspective such that all stakeholders understanding of the cabin development is harmonisedPilot Training development support• Organising and recording the discussion with the aviation authorities (EASA, FAA and JCAB) regarding pilot training scheme • Managing the record of discussions• Managing schedule and budget according to the project progress• Translating airworthiness regulations (English/Japanese)• Managing the teams action items and making sure all items are closed on time



Etihad

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Cabin Crew

  • May 2010 - Feb 2015

  September 2013 – February 2015; First / Business class responsibilitiesMay 2010 – August 2013; Economy class responsibilities • Operating; A319, A320, A321, A330, A340, B777• Associating with colleague from 110 different nationalities• Flown 60 destinations and understand the cultural difference between Asia, Middle East, Europe and U.S.• Learnt Arabic culture to understand and comply to the company policies• Prioritise the tasks to manage them within a different flight time• Being vigilant all the time to comply with cabin safety regulations• Writing reports on abnormal events • Delegating the tasks according to the team profile