Experience

Mosaic Workskills Private Limited

• India
• Professional Training and Coaching
• 1 - 100 Employee

• Retail Trainer

  • Oct 2019 - Present

  Training management, Operation support, Customer service, Team management, Achieving target, Placement support, Training management, Operation support, Customer service, Team management, Achieving target, Placement support,



Empower Pragati

• India
• Education Administration Programs
• 200 - 300 Employee

• Retail sales associate Cum soft skills trainer

  • May 2018 - Oct 2019

  Training of retail sales associate, Mobilization support Placement, support team guidance and support, follow up etc. I want more challenges and responsibility in my life. Training of retail sales associate, Mobilization support Placement, support team guidance and support, follow up etc. I want more challenges and responsibility in my life.



Edujobs Academy Pvt Ltd

• India
• Education Management
• 100 - 200 Employee

• Retail Sales Associate Cum Soft Skills Trainer

  • Jul 2016 - Apr 2018

  Training Delivery, Mobilization Support, Placement support, Academic Support, Training Co-ordination,etc Training Delivery, Mobilization Support, Placement support, Academic Support, Training Co-ordination,etc



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Support Specialist

  • May 2012 - Jun 2016

  Customer service associate, Solving customer's Queries, Request, Complain handling, Email help desk support, quality assurance and support, floor supporting, training of new associate, clients escalation, and follow up with clients and customers etc Customer service associate, Solving customer's Queries, Request, Complain handling, Email help desk support, quality assurance and support, floor supporting, training of new associate, clients escalation, and follow up with clients and customers etc