Experience

TechChak

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Data Analyst / Educator

  • Jan 2023 - Present

  United States • Web scraping and converting data from into excel documentation using Excel, Parsehub, and Access. With that data and information, used Excel to build KPI for Sales Revenue and projections • Performing statistical analysis and creating visualizations to present findings and identify patterns, trends, and insights in data sets • Continuously monitoring data quality and suggesting improvements to data collection and processing methods • Communicating findings and insights to both… Show more • Web scraping and converting data from into excel documentation using Excel, Parsehub, and Access. With that data and information, used Excel to build KPI for Sales Revenue and projections • Performing statistical analysis and creating visualizations to present findings and identify patterns, trends, and insights in data sets • Continuously monitoring data quality and suggesting improvements to data collection and processing methods • Communicating findings and insights to both technical and non-technical stakeholders, including senior management Show less



Boys & Girls Clubs of America

• United States
• Non-profit Organizations
• 700 & Above Employee

• Head Coach

  • Feb 2022 - Jul 2023

  Tampa, Florida, United States • Crafting lesson plans and scheduling and delegating assignments to the after-school students with intention of helping them succeed in life • Acting as a positive role mode and mentor as well as a tutor towards any subject they need help in • Encourage parent involvement and coordinate their experiences • Adhered to and through all of BGCA training an CPR training



Business Wire

• United States
• Public Relations and Communications Services
• 500 - 600 Employee

• Junior Data Analyst

  • Jun 2022 - Jun 2023

  San Francisco Bay Area • Working with Snowflake database and ORACLE SQL to aggregate data in order to build views • Using Snap Logic Pipeline software in order to automate data processing and bulk loads from different sources, thus increasing the efficiency of data scraping • Performing statistical analysis and creating visualizations to present findings and identify patterns, trends, and insights in data sets • Communicating findings and insights to both technical and non-technical stakeholders, including… Show more • Working with Snowflake database and ORACLE SQL to aggregate data in order to build views • Using Snap Logic Pipeline software in order to automate data processing and bulk loads from different sources, thus increasing the efficiency of data scraping • Performing statistical analysis and creating visualizations to present findings and identify patterns, trends, and insights in data sets • Communicating findings and insights to both technical and non-technical stakeholders, including senior management Show less



MCI Mass Markets

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Service Specialist

  • Jan 2021 - Aug 2021

  Lakeland, Florida, United States • Managing customer issues which depended on what contract the company was currently on • Assisted with registration of customers for certain contracts including but not limited to that of Florida COVID-19 Vaccination, Louisiana Unemployment, and Florida Roadside Assistance • Build and maintain open and interactive communitive relationships with customers.



Vector Marketing

• United States
• Manufacturing
• 700 & Above Employee

• Sales Representative

  • Apr 2020 - Aug 2020

  Lakeland, Florida, United States • Evaluated consumer needs by researching trends and sold and serviced customers. • Triaging inbound calls from customers calling on the request of Cutco Products and facilitated scheduling services. • Created Microsoft Access queries to organize and keep records of list of customers, their specific orders, order ID, and their account information. • Kept my management informed through end of the workday calls, activity and results reports, and monthly analysis. • Maintained… Show more • Evaluated consumer needs by researching trends and sold and serviced customers. • Triaging inbound calls from customers calling on the request of Cutco Products and facilitated scheduling services. • Created Microsoft Access queries to organize and keep records of list of customers, their specific orders, order ID, and their account information. • Kept my management informed through end of the workday calls, activity and results reports, and monthly analysis. • Maintained professional sales knowledge on new trends and strategies by attending company supervised workshops every morning. • Gave live demonstrations of Cutco Product and online demos with needed scripts and employed upscaling techniques in order to sell more product to the consumer. Show less



Computer Xpress

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Information Technology Intern

  • Oct 2018 - Feb 2019

  Lakeland, Florida, United States • Performed minor repairs to equipment and arranged pcs and laptops of greater disarray and disfunction for senior staff servicing needs. • Identify, document, and report system issues to staff and patrons. Monitored and tested issues before responding in a timely matter back to patron. • Assisted in maintaining inventory records and documentation for equipment. • Assisted patrons in determining pc and laptops specifications to meet needs. • Maintains open communication and positive… Show more • Performed minor repairs to equipment and arranged pcs and laptops of greater disarray and disfunction for senior staff servicing needs. • Identify, document, and report system issues to staff and patrons. Monitored and tested issues before responding in a timely matter back to patron. • Assisted in maintaining inventory records and documentation for equipment. • Assisted patrons in determining pc and laptops specifications to meet needs. • Maintains open communication and positive working relationship with staff Show less



American Directions Research Group

• United States
• Market Research
• 100 - 200 Employee

• Government Research Assistant

  • Jan 2018 - Aug 2018

  Lakeland, Florida, United States • Managed large number of outbound calls and scheduled appts. in a timely manner • Followed ordained communication scripts while handling situations • Kept records of all calls in company database • Met all daily personal quotas and engaged with customers in business-like manner