Experience

International Doping Tests & Management

• Sweden
• Spectator Sports
• 1 - 100 Employee

• DCO Assistant

  • Jun 2017 - Present

  • Work with the International Doping Tests & Management (IDTM) team to set up testing stations and procedures at international athletic competitions. • Maintain a high level of professionalism and rapport from start to finish with clients and governing bodies. • Coordinate shipping and handling of sensitive materials and samples for international shipments. • Work with the International Doping Tests & Management (IDTM) team to set up testing stations and procedures at international athletic competitions. • Maintain a high level of professionalism and rapport from start to finish with clients and governing bodies. • Coordinate shipping and handling of sensitive materials and samples for international shipments.



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Guest Service Coordinator

  • Feb 2019 - Jul 2019

  •First point of contact as a resident advisor for students, providing a high level of customer service. • Helped coordinator new student intake, providing resources on city life and travel information for international students. • Planed and executed student activities for social interactions and create an inclusive space for the community. • Maintained EF records and allocations for students, verifying them throughout the check in and out processes. •First point of contact as a resident advisor for students, providing a high level of customer service. • Helped coordinator new student intake, providing resources on city life and travel information for international students. • Planed and executed student activities for social interactions and create an inclusive space for the community. • Maintained EF records and allocations for students, verifying them throughout the check in and out processes.



(USTA) United States Tennis Association

• United States
• Spectator Sports
• 700 & Above Employee

• Training Center HQ Resident Assistant

  • Jul 2016 - Sep 2018

  •Worked 2018 Semi-Annual Meeting in NYC, facilitating different tennis entities from around the country and helping run a smooth schedule during the US Open. •Administered guest access to facilities and enforced facility policies. •Built a positive rapport with student athletes and family members with availability to assist with concerns. •Monitored dorm life, ensuring safety policies and assist athletes with off court activities and life skills. •Worked 2018 Semi-Annual Meeting in NYC, facilitating different tennis entities from around the country and helping run a smooth schedule during the US Open. •Administered guest access to facilities and enforced facility policies. •Built a positive rapport with student athletes and family members with availability to assist with concerns. •Monitored dorm life, ensuring safety policies and assist athletes with off court activities and life skills.



University of California, Davis

• United States
• Higher Education
• 700 & Above Employee

• Equipment Manager Intern

  • Sep 2015 - Jan 2016

  •Provided direct support to football staff for the 2015 season including equipment set up, repair and preparation. •Lead equipment manager for field hockey, lacrosse, men’s and women’s tennis and water polo teams. •Assisted and organized gear and equipment for players and coaches for practice and gameday preparations. •Scheduled and supervised student workers in the equipment staff during daily equipment room operations. •Provided direct support to football staff for the 2015 season including equipment set up, repair and preparation. •Lead equipment manager for field hockey, lacrosse, men’s and women’s tennis and water polo teams. •Assisted and organized gear and equipment for players and coaches for practice and gameday preparations. •Scheduled and supervised student workers in the equipment staff during daily equipment room operations.



INTO University Partnerships

• United Kingdom
• Education Administration Programs
• 500 - 600 Employee

• Administrative Office Specialist

  • Sep 2014 - Sep 2015

  •Provided a high level of support in an administrative and customer service role in student services. •Acted as first point of academic contact for over 3,900 International Students and 1,200 International Exchange Students. •Maintained high level of interpersonal skills to handle sensitive and confidential documents and queries. •Answered using critical judgment in assisting international students in dynamic, non-routine, stressful inquiries. •Provided a high level of support in an administrative and customer service role in student services. •Acted as first point of academic contact for over 3,900 International Students and 1,200 International Exchange Students. •Maintained high level of interpersonal skills to handle sensitive and confidential documents and queries. •Answered using critical judgment in assisting international students in dynamic, non-routine, stressful inquiries.



(USTA) United States Tennis Association

• United States
• Spectator Sports
• 700 & Above Employee

• US Open Player Chaperone

  • Aug 2013 - Sep 2014

  • Worked with the International Doping Tests & Management (IDTM) and the United States Tennis Association (USTA) to chaperone selected tennis players from end of match to player post match procedures. • Built a rapport with top ranked tennis players in the professional tennis tour throughout their tournament procedures. • Selected as one of two chaperones to supervise the players of the final match between the top two players in the world. • Maintained a positive, professional demeanor to players, coaches and staff in strict confidential work environment. Show less



Evert Tennis Academy

• Boca Raton, FL

• Marketing Assistant

  • May 2013 - Aug 2013

  • Managed and created new media content through social media platforms such as Facebook, Twitter and Youtube. • Created weekly summer camp newsletters for updates on weekly tennis camp activities and academy life. • Developed new marketing video projects and other media using editing programs such as Final Cut Pro and Photoshop. • Provided customer service skills in person and other communications while helping run a professional tennis shop. • Managed and created new media content through social media platforms such as Facebook, Twitter and Youtube. • Created weekly summer camp newsletters for updates on weekly tennis camp activities and academy life. • Developed new marketing video projects and other media using editing programs such as Final Cut Pro and Photoshop. • Provided customer service skills in person and other communications while helping run a professional tennis shop.



Oregon State Football

• Corvallis, Oregon Area

• Oregon State Football Equipment Room Student Assistant

  • Apr 2012 - Apr 2013

  Supported Head Equipment Coordinator and staff for general day-to-day operations in the Football Equipment Room. Tracked equipment room inventory, organize and condense storage for new equipment. Worked as a team to prepare for gameday, including organizing headsets and coaching formal attire and presentation. Supported Head Equipment Coordinator and staff for general day-to-day operations in the Football Equipment Room. Tracked equipment room inventory, organize and condense storage for new equipment. Worked as a team to prepare for gameday, including organizing headsets and coaching formal attire and presentation.



Oregon State Athletics

• Athletic Communications Intern

  • Aug 2010 - Apr 2013

  •Contributed to game day staff for all Oregon State varsity sports by compiling statistics, helping with media conferences, operating scoreboards and distributing quotes. •Helped athletic staff with post-season athletics, including 2011 Pac-10 Wrestling Championships, 2011 NCAA Gymnastics Corvallis Regional and 2011 NCAA Baseball Corvallis Regional. •Assisted with weekly office hours for general office duties for the communications office. •Assisted short-staffed University of Oregon Media Services department for athlete quotes for media use (Track and Field). Show less



Oregon State University

• Higher Education
• 700 & Above Employee

• Resident Assistant

  • Aug 2011 - Mar 2013

  •Collaborated with a staff of twelve resident assistants to confront issues including diversity, racism, alcohol and drug abuse as well as social acceptance and academic performance. •Assisted housing staff with developing and promoting campus events, activities, and workshops. •Supervised a floor of over 50 residents in their transition from high school to college while enforcing hall policies. •Collaborated with a staff of twelve resident assistants to confront issues including diversity, racism, alcohol and drug abuse as well as social acceptance and academic performance. •Assisted housing staff with developing and promoting campus events, activities, and workshops. •Supervised a floor of over 50 residents in their transition from high school to college while enforcing hall policies.



(USTA) United States Tennis Association

• United States
• Spectator Sports
• 700 & Above Employee

• US Open Tennis Championships Guest Services Team

  • Aug 2010 - Sep 2012

  •Coordinated with field operations team and provided assistance to a major sporting event that hosted over 720,000 spectators with the highest level of customer service in a major grand slam tennis tournament. •Responsible for ensuring all scheduled players and officials remained uninterrupted and unaffected from spectators during the match and ensured guests safely remained in their assigned seats. •Maintained a positive, outgoing demeanor, adhering to the core expectations of the United State Tennis Association in a fast paced and often stressful environment. Show less



Evert Tennis Academy

• Boca Raton, FL

• Administrative Intern

  • Jun 2012 - Aug 2012

  Helped with administrative work to organize tennis camps, groups and full times students’ registration to the academy. Assisted staff with marketing campaigns, including social media and video production that led to an increased attendance. Provided customer service skills in person and other communications while helping run a professional tennis shop. Helped with administrative work to organize tennis camps, groups and full times students’ registration to the academy. Assisted staff with marketing campaigns, including social media and video production that led to an increased attendance. Provided customer service skills in person and other communications while helping run a professional tennis shop.



University of Oregon Athletics Media Relations

• Media Relations Volunteer

  • 2011 - 2011

  NIKE Clash of the Champions Volunteer for University of Oregon Media Relations/Athletic Communications Staff. Tracked statistics for grand slam champions Roger Federer, Rafael Nadal, Maria Sharapova and Victoria Azarenka. Helped write recap of the exhibition event with the approval of Nike Staff members. NIKE Clash of the Champions Volunteer for University of Oregon Media Relations/Athletic Communications Staff. Tracked statistics for grand slam champions Roger Federer, Rafael Nadal, Maria Sharapova and Victoria Azarenka. Helped write recap of the exhibition event with the approval of Nike Staff members.



Oklahoma State University

• United States
• Higher Education
• 700 & Above Employee

• Okstate.com Athletics Media Production Intern

  • Aug 2009 - Jun 2010

  •Attended a majority of athletic contests, assisting with OSUtube live broadcast and recorded post-game interviews.•Helped capture picture and film content for editing for OKstate.com, including practices and live games.

• Men's Tennis Team Manager

  • Aug 2009 - Jun 2010

  •Assisted coaches and players, including 2009 National Player of the Year Oleksandre Nedovyesov, in team operations. •Helped set up and break down equipment before and after practices and matches.

• Oklahoma State Wrestling Intern

  • Aug 2009 - May 2010

  •Created and maintained social media sites such as Facebook and Twitter for team results, updates and statuses.•Composed promotional ideas with the Marketing Coordinator for Oklahoma State Wrestling Team.•Arranged meetings, answered phones, and ran errands for the coaching staff and players.



University of Oregon

• United States
• Higher Education
• 700 & Above Employee

• Men's Tennis Team Manager

  • Sep 2008 - Jun 2009

  •Managed expensive and critical equipment, including video camera coordination for practice and match use. •Prepared team equipment and errands on a weekly basis. •Managed expensive and critical equipment, including video camera coordination for practice and match use. •Prepared team equipment and errands on a weekly basis.