Santino Tersigni

Training and Development Manager at Connect6 Group
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Location
Greater Toronto Area, Canada, CA

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Experience

    • Canada
    • Marketing Services
    • 1 - 100 Employee
    • Training and Development Manager
      • May 2022 - Present

      Wether it is introducing sales and marketing strategy to new hires or sharpening the skills of our existing representatives. The main goal of the Training and Development Department is to ensure excellence amongst our thriving and diverse sales team. Responsibilities include conducting Orientations, Product Knowledge sessions, Sales Pitch Development and Sales Curriculum for new team members. While also ensuring early success to ensure value is always added back into the team. In addition, for our existing team members my role is responsible for training them for new roles such as upgraded sales specialist roles and promotions. By ensuring they adapt into roles with more responsibilities and new deliverable tasks. It could be anything from learning new skills like managing their own sales team, marketing advanced products or refining existing skills. Altogether, the Training and Development Department as I manage it allows Connect6 Group to increase our numbers in scale while ensuring healthy and stable growth. Show less

    • Account Manager
      • May 2021 - Jun 2022

    • Sales Manager
      • Mar 2020 - May 2021

      Currently managing field sales for Telus' "Beware of Cat" Campaign. Bringing brand awareness and driving sales for Telus' new Smarthome Security Systems by ADT. Currently, piloting brand messaging, competitive analysis and price comparison in the GTA area. Worked to enhance brand image and awareness for one of the top telecommunication companies in Ontario and Quebec. Responsible for visibility, marketing and sales in the communities targeted in our campaign. Supervised a territory sales team of 5 members, ensuring myself and team members achieved sales targets and brand awareness goals.-Launched and designed the outside sales and marketing program for Telus’ “Beware of Cat” campaign, marketing Smart Home Security Services from their ADT acquisition.-Created effective key messages for Field Sales representatives to undertake sales and marketing within the territory.-Analyzed the competitive market, demographics and psychographics to ensure a successful sales and marketing campaign for Telus.-Managed a team of 10 Sales and Marketing Representatives.-Undertook an assistant management role in inside sales for Telus’ campaign during the COVID-19 crisis. Show less

    • Sales And Marketing Representative
      • Sep 2019 - Mar 2020

      -Supervised a territory sales and marketing account for Cogeco one of the largest telecommunications brands in Canada.-Achieved sales targets and brand awareness goals regularly.-Gained trust in the community operated within, through reliability, relationships and relaying key messages. -Trained new team members on specifics of Cogeco’s service and marketing principles.

    • United States
    • Automotive
    • 700 & Above Employee
    • Operations Associate
      • Jun 2012 - Sep 2019

      A trusted team member working closely with management to achieve both branch and corporate mandates and goals. A contributor to the overall strategy and tactics used to enhance sales, safety, and savings. Trained in various roles, tasks, technologies, and hardware to aid in the day-to-day fluctuations in the demand for orders, logistical solutions, and shortages. Led and accepted responsibility for teams and departments up to 5 individuals. A trusted team member working closely with management to achieve both branch and corporate mandates and goals. A contributor to the overall strategy and tactics used to enhance sales, safety, and savings. Trained in various roles, tasks, technologies, and hardware to aid in the day-to-day fluctuations in the demand for orders, logistical solutions, and shortages. Led and accepted responsibility for teams and departments up to 5 individuals.

    • Canada
    • Government Administration
    • 200 - 300 Employee
    • Information Assistant
      • Jun 2018 - Jun 2018

      Worked to ensure free, fair and accessible election day proceedings at our polling station. Assisted the electorate in navigating eligibility, special accommodations, and information verification. Trained extensively by Elections Ontario in customer service, sensitivity, and event administration. Worked to ensure free, fair and accessible election day proceedings at our polling station. Assisted the electorate in navigating eligibility, special accommodations, and information verification. Trained extensively by Elections Ontario in customer service, sensitivity, and event administration.

Education

  • York University
    Post-Graduate Professional Certification, Public Relations, Advertising, and Applied Communication
    2019 - 2019
  • York University
    Honors Bachelor of Arts, Political Science
    2013 - 2018

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