Experience

LeaderFactor

• Professional Training and Coaching
• 1 - 100 Employee

• Customer Success Representative

  • Apr 2022 - Present



Brigham Young University - Idaho

• United States
• Higher Education
• 700 & Above Employee

• Assistant Supervisor

  • Aug 2021 - Apr 2022

• Cellular Department Billing Specialist

  • Mar 2021 - Aug 2021

  As the billing specialist, I ensure the validity of the bills that all our customers receive. I do credits and charges that need to be done as well as liaison with carriers to solve different billing issues.

• Cellular Department Ordering Specialist

  • Aug 2020 - Mar 2021



JN Bank

• Jamaica
• Banking
• 200 - 300 Employee

• Bank Teller

  • Sep 2017 - Apr 2019

  As a teller, I was in charge of the daily financial transactions of customers. I did deposits, withdrawals, transfers, etc. I had to deal with angry, impatient customers. However, because of how fast I was learning, I was awarded additional responsibilities such as teaching customers to use our alternate banking methods. As a teller, I was in charge of the daily financial transactions of customers. I did deposits, withdrawals, transfers, etc. I had to deal with angry, impatient customers. However, because of how fast I was learning, I was awarded additional responsibilities such as teaching customers to use our alternate banking methods.