Experience

Smartaira

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Director of Field Operations Arizona

  • Nov 2012 - Present

  Rehired from contractor to in-house. Manage routes, logistics for installs and repairs. Manage construction projects, training on new technologies, and personal growth of technicians. Kept an eye on trends in service, both to identify increase in work orders based on what could be and issue, and to redirect manpower to areas of increase orders. Direct contact for managers of our serviced properties in the Phoenix area.

• Customer Service Supervisor

  • Feb 2004 - Nov 2017

  Manage routes, logistics for installs and repairs, Customer Service Supervisor, direct contact for properties in the Phoenix area.In house employee until 2012, Authorized contractor from 2013 to Nov 2017