Director

• Nov 2020 - Present

Director

• Dec 2020 - Present

Director

• Feb 2020 - Present

Technical Lead

• May 2017 - Dec 2020

SmartApps is an official Salesforce implementation partner, who specialises in the development of CRM Applications. As Salesforce developer since I joined the company I have been working with lot of clients form both private and government sector to implement CRM Applications.  Planned, coordinated and delivered multiple complex projects for Clients such as Victoria Asbestos Eradication Agency, Victorian Department of Education, Victoria Department of Health and Human Services etc..  Evaluated requirements with the Project managers for enhancements, modifications and new developments. o Scoped the requirements, prepared delivery estimates o Once approved, developed and tested the prototypes, and monitored and reported on the status of the development. o Researched and compared current methods, technologies and available solutions for the existing problem or business requirement  As part of each solution delivery provided o Software design, prototyping and investigations o Software coding and unit testing o Systems integration and testing o Developed and updated user manuals for each change o Providing post implementation support & troubleshot for program errors in existing systems o Participate in periodic implementation reviews with the clients where we discussed issues, improvements, opportunities and changes  Identified and delivered technical solutions to improve people and process practices – such as reducing manual handing and form filling  Developed and maintained o Modifications, optimisations and enhancements for functionality and efficiency  Interfaces, portals, website content & layouts  Front and back end development o Website & software development & management o Graphic design & social media materials  Made recommendations on the assessment of tools and software products o We supported a combination of Windows and Mac devices and utilised a number of tools and applications to support and integrate both

Senior Salesforce Developer

• Dec 2019 - Feb 2020

Digital Management

• Aug 2016 - Dec 2019

● Planned, coordinated and delivered multiple complex projects for both The Capital Network and their clients ● Evaluated requirements with the Director for enhancements, modifications and new developments. -Scoped the requirements, prepared cost and delivery estimates -Once approved, developed and tested the prototypes, and monitored and reported on the status of the development of interfaces between the live stock value platforms with the company website -Researched and compared current methods, technologies and available solutions for the existing problem or business requirement ● As part of each solution delivery provided -Software design, prototyping and investigations -Software coding and unit testing -Systems integration and testing -Developed and updated user manuals for each change -3 months of post implementation support & troubleshot for program errors in existing systems -Participate in periodic implementation reviews with the clients where we discussed issues, improvements, opportunities and changes ● Identified and delivered technical solutions to improve people and process practices – such as reducing manual handing and form filling ● Developed and maintained -Modifications, optimisations and enhancements for functionality and efficiency ■Interfaces, portals, website content & layouts ■Front and back end development -Website & software development & management -Graphic design & social media materials ● Made recommendations on the assessment of tools and software products -We supported a combination of Windows and Mac devices and utilised a number of tools and applications to support and integrate both ● Supported other members of the Digital Media Team -Software Engineering, Graphic Designers and Video Animator ● Performed some of the editing & animation for the regular podcasts, corporate videos, interviews & webcasts

Freelance Software & Web Developer

• Apr 2014 - Dec 2019

● Assisting in the design and installation of Web Applications ● Analyzing business requirements and providing Web Solutions ● Designing the web banners, logos and content writing ● Designing and developing web sites ● Database administration ● Maintaining the sites and updating the sites with the emerging technologies ● Assisting in the design and installation of Web Applications ● Analyzing business requirements and providing Web Solutions ● Designing the web banners, logos and content writing ● Designing and developing web sites ● Database administration ● Maintaining the sites and updating the sites with the emerging technologies

Research Assistant

• Mar 2017 - Dec 2017

Website & software development & management Graphic design & social media materials Website & software development & management Graphic design & social media materials

Techno Functional Consultant - Oracle

• Sep 2013 - May 2016

● Working within the Oracle E-Business Suite and DB related solutions to provide - Oracle EBS Implementation Services - Oracle EBS Application Upgrade Services - Oracle EBS Application Support Service - Oracle EBS Application Enhancements and Customizations - Oracle Database Support ● Provided input to business cases, technical and functional requirements, analysis, and conducted solution implementations, post implementation support and user training for projects including - Customising the Oracle workflow solutions module for various clients according to their business and technical requirements and environment - Designing and implementing financial systems solutions. ● Projects I was involved in included - Module modifications, implementation, support, address functionality enhancements ● Designed and implemented financial systems solutions which involved - High/ low level organization structure mapping, created the COA, developed and presented the business case, configured the modules according to the COA, CRP – present the prototype to the client, perform the integration and data migration, conduct comprehensive UAT and monitored the Go live process. - Analysed business requirements - Designed and built ad ons and customisations using 3rd party applications to integrate with Oracle EBS to address limitations within the system - Conducted post implementation reviews and provided ongoing support through an agreed SLA - Monitored the performance of the solution, investigated and rectified bugs, added Oracle patches and upgrades as required - Developed, configured and conducted troubleshooting for solutions requiring 3rd party applications across financial, accounting and HR systems ● Also provided database administration support to our clients ● Assisted clients with creating financial reports, bookkeeping and regulatory compliance and created oracle reports

Travel Agent

• Feb 2014 - Dec 2014

Responsibilities ● Travelling All around the country with tourist from countries like Australia USA China Germany etc.. Skills ● Interpersonal skills Social Skills Responsibilities ● Travelling All around the country with tourist from countries like Australia USA China Germany etc.. Skills ● Interpersonal skills Social Skills