Experience

Avacend Inc

• IT Services and IT Consulting
• 1 - 100 Employee

• Project Lead

  • Oct 2016 - Present

  • Responsible to mentor and guide Operations Senior Analyst to ensure that their development plan and pathway to success is clear and transparent• Monitored team progress toward timely delivery of goals.• Evaluated and produced business plans and operating practices, which improved quality, increased productivity and reduced costs.• Direct and participate with team members in the analysis, development and delivery of all support and project work for assigned application(s)• Strategic user of business intelligence, data, reporting & analytics to drive efficiency• Updated, maintained, and created web pages for e-Commerce site and editing site Certification Cards and updated the appropriate webpage• Executed and contributed to full-stack web development projects, with an emphasis on front end features ,user interfaces, page design, graphics development, browser manipulation, and cross-browser compatibility.• Proposed and designed new email template that outperformed previous template with 80% higher customer response rate.• Maintained all Social Media platforms including: Facebook, LinkedIn, Twitter and more. Increased voice, shares and followers.• Used SEO techniques to drive targeted traffic to client's site while getting the site ranked for non-brand terms and increased first page targeted keywords over 100% thus increasing revenue and decreasing PPC cost.• Optimized pages for page speed using Google Page Speed to obtain higher rankings on Search Engines • Served as the team's primary curator of documentation for security engineering and incident response procedures.• Managed internet protocol address space, domain name system, network, active directory and messaging services that increased productivity by 100%.• Control day to day operations including vendor relations, employee management, and accounting.• Administered project collaboration; solely responsible for digital workflow, backups, and project management.



Cloud9i

• United Kingdom
• Software Development
• 1 - 100 Employee

• Senior Software Engineer

  • Jan 2014 - Jul 2016

  • Designed user requirement solutions from initial documentation to final specifications.• Researched trends in current technologies and methodologies of web design.• Collaborated with business teams to clarify needs and requirements.• Developed applications to individual client standards.• Collaborated with Web UI Developers throughout company to coordinate global portal management• Helped establish templates for coding design comps mock-ups and wireframes• Examined collected data for measuring site metric performances• Instrumental in the design of the company’s QA process and quality standards• Worked on improved web and mobile services• Planned and implemented multiple complex project solutions.• Directed and guided project teams.• Upheld established standards policies and procedures.