Santhosh Balakrishnan

Information Technology Service Delivery Manager at NMC Healthcare
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Hospitals and Health Care
    • 700 & Above Employee
    • Information Technology Service Delivery Manager
      • May 2021 - Present

    • Information Technology Service Desk - Assistant Manager
      • Mar 2018 - May 2021

      In charge of the IT support and service team consisting of 34 engineers for the entire organization which is spread across UAE.

    • Technical Support Engineer
      • Nov 2011 - Mar 2018

      IT support engineer for NMC Healthcare group. Area of work in Dubai and NE region handling more than 10 facilities along with other 3 team members.

    • Store IT Staff (EDP Assistant)
      • Oct 2008 - Oct 2011

      Worked as the EDP assistant in NMC trading warehouse in Ajman, handling the invoicing of our commodities from warehouse to various retail shops and van sales team. Also was assisting the NMC IT team in system support .

    • Software Engineer
      • Jan 1996 - Oct 1996

      Developed accounting and inventory application for the organization. Developed accounting and inventory application for the organization.

    • Data Entry Operator
      • Mar 1990 - Mar 1993

      Data entry and reconciliation activity Data entry and reconciliation activity

Education

  • Skiltek Computer Center, Kerala
    Diploma in Computer Application, Computer Science
    1989 - 1990
  • Mahatma Gandhi University, Kottayam
    Bachelor of Commerce - BCom, Commerce
    1988 - 1990
  • Maharajas College - India
    Pre Degree (Present 11th & 12th Grade), 12th Grade
    1986 - 1987
  • Ambalamedu High School
    High School Diploma, Till 10th Grade
    1974 - 1986

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