Sante Suffoletta
Director of Global Accounts at Global Communications Group- Claim this Profile
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Bio
Fred Beck MBA, CPA
I have worked with Sante for the last two years as a customer of Century Link / Qwest. Sante has helped to solve complex problems with hosting, inbound 800 services (600,000+) calls per month and advanced networking between multiple data centers and the home office building. Sante has helped me triple my computing abilities and reduce my overall costs by 10%. Sante has been a pleasure to work with and has always shown me the highest levels of professionalism. Century Link is a trusted vendor because of Sante.
Fred Beck MBA, CPA
I have worked with Sante for the last two years as a customer of Century Link / Qwest. Sante has helped to solve complex problems with hosting, inbound 800 services (600,000+) calls per month and advanced networking between multiple data centers and the home office building. Sante has helped me triple my computing abilities and reduce my overall costs by 10%. Sante has been a pleasure to work with and has always shown me the highest levels of professionalism. Century Link is a trusted vendor because of Sante.
Fred Beck MBA, CPA
I have worked with Sante for the last two years as a customer of Century Link / Qwest. Sante has helped to solve complex problems with hosting, inbound 800 services (600,000+) calls per month and advanced networking between multiple data centers and the home office building. Sante has helped me triple my computing abilities and reduce my overall costs by 10%. Sante has been a pleasure to work with and has always shown me the highest levels of professionalism. Century Link is a trusted vendor because of Sante.
Fred Beck MBA, CPA
I have worked with Sante for the last two years as a customer of Century Link / Qwest. Sante has helped to solve complex problems with hosting, inbound 800 services (600,000+) calls per month and advanced networking between multiple data centers and the home office building. Sante has helped me triple my computing abilities and reduce my overall costs by 10%. Sante has been a pleasure to work with and has always shown me the highest levels of professionalism. Century Link is a trusted vendor because of Sante.
Experience
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Global Communications Group
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United States
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Telecommunications
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Director of Global Accounts
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Apr 2012 - Present
Enterprise technology consulting. We help clients solve problems, make informed decisions, save time/resources and maximize their investment. Planning, project management, and post sales support. Independent, vendor neutral and customer focused. Enterprise technology consulting. We help clients solve problems, make informed decisions, save time/resources and maximize their investment. Planning, project management, and post sales support. Independent, vendor neutral and customer focused.
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CenturyLink Business
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United States
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Telecommunications
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700 & Above Employee
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Senior Account Executive
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Jul 2007 - Apr 2012
Strategic IT and Telecom sales / account management for enterprise customers. Strategic IT and Telecom sales / account management for enterprise customers.
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Wholesale Service Manager
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Mar 2005 - Jul 2007
Executive point of contact responsible for managing ongoing relationships with wholesale accounts spending $10M+ per year. Total revenue assurance > $200M per year. Drove complex high level account issues to resolution. 24x7 single point of contact for escalations.
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Account Manager
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Sep 2003 - Mar 2005
Post sales account manager responsible for relationship development, order management & ongoing service delivery for high volume wholesale accounts. Dedicated escalation contact for operations and repair issues. Special project management.
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Lead Technician
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Nov 2001 - Sep 2003
Lead technician in Network Operations Center (NOC). Managed workload and ticket distribution for team. Troubleshooting & repair of network services. Provide coaching to team and feedback to leadership. 24x7 on call position.
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Level 3 Communications
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Telecommunications
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700 & Above Employee
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Manager, Network Implementation
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Nov 1998 - Nov 2001
Managed an engineering team responsible for planning and deploying the US soft switch network. Circle of Excellence winner. Other roles at Level 3 included Network Planning Engineer, Implementation Coordinator & Operations Technician Managed an engineering team responsible for planning and deploying the US soft switch network. Circle of Excellence winner. Other roles at Level 3 included Network Planning Engineer, Implementation Coordinator & Operations Technician
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Education
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1990 - 1993
University of Colorado at Boulder
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