Experience

AffiniPay

• United States
• Financial Services
• 200 - 300 Employee

• Customer Service Support Specialist

  • Mar 2022 - Present



Best Buy

• Retail
• 700 & Above Employee

• Corporate Customer Care

  • Nov 2014 - Mar 2022

  Responsibilities: •Resolve customer issues •Handle day to day product operations •Answer phones for multiple locations •Be knowledgeable about all products and store operations •Cashiering Accomplishments: •Promoted from seasonal cashier to full time appliance sales to phone operator •Promoted from in store operator to corporate customer service Responsibilities: •Resolve customer issues •Handle day to day product operations •Answer phones for multiple locations •Be knowledgeable about all products and store operations •Cashiering Accomplishments: •Promoted from seasonal cashier to full time appliance sales to phone operator •Promoted from in store operator to corporate customer service



Michaels Inc.

• Canada
• Manufacturing
• 1 - 100 Employee

• Custom Frame Manager

  • Aug 2012 - Nov 2014

  • Promotes commitment to the organization’s vision and values; project a positive image and serves as a role model for others. • Develop and coach the team selling behaviors. • Lead the delivery of high-quality custom framing solutions. • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations. • Manage and execute the inventory management processes as assigned. • Manage and execute shrink and safety programs. • Serve as Manager on Duty (MOD). Show less