Experience

ITW Polymers & Fluids South Asia

• Australia
• Chemical Manufacturing
• 1 - 100 Employee

• Purchasing Officer

  • Jan 2021 - Present



Australian Beverage Contract Filling Pty Ltd

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Planning & Procurement Manager

  • Jan 2020 - Oct 2020

  Duties/Responsibilities  Review the master sales forecast against weekly sales to plan Production Schedule. Develop the preparation of the weekly Production Schedule. Evaluate and review Production Output to provide management with daily analysis and reporting of production status.  Plan to maintain optimum inventory levels for finished goods and raw materials. The purchasing of goods, ingredients, packaging and other materials  Negotiating with suppliers to ensure cost-savings in both individual products and longer-term discount agreements  Purchase order management  Ensure optimal levels of stock to fulfil customer orders.  Co-ordinate the inventory function. Liaising regularly with the client's representatives, ensuring on time delivery and maintenance of an adequate supply of stock.  Handling NPD: Product packaging and scheduling to meet sales KPIs. Manage the software system (Saasu) to ensure inventory and financial accuracy is maintained. Maintenance of high-quality supplier relationships  Conducts stock takes in line with company procedures.  Communicates stock balances with relevant business departments  Collecting, analysing and summarising data and trends to ensure accurate and efficient purchasing planning and control information  Ad hoc duties as and when required. Make safety a priority and champion a safety culture with the team. Actively drive people processes to ensure 100% team complete within agreed timeframes. Contribute to and deliver on functional and team culture and engagement plans.

• Procurement Co-ordinator

  • Nov 2017 - Dec 2019

  Duties/Responsibilities  Planning & organizing arrangement of raw materials and packaging to ensure smooth production. Scanning and Filling of goods and conduct first point of check for Incoming Goods. Maintain WHS records and compile reports, SOP, policies and procedures as requested by MC. General duties like set up meeting rooms, maintain PCA register, complete credit applications, manage stationary requirements etc. Reconcile bank accounts. Manage accounts receivable and maintain reports and reminders. Enter incoming/ outgoing goods and internal transfers using stock management system. Filling of HR & training documents. Manage wholesale credit notes & reconciliation Handling reception duties occasionally. Meet & greet customers and manage phone calls. Handle miscellaneous tasks requested by management.



Woolworths Group

• Australia
• Retail
• 700 & Above Employee

• Customer Support Officer

  • Dec 2015 - Sep 2018

  Duties/Responsibilities  Picking stock to fill customer online orders within required time frames.  Arranging the orders in a proper manner. Creating wonderful shopping experience by leading a dynamic team.  Working cooperatively in a team environment.  Working in a fast-paced team environment.  Portray a positive attitude and demonstrate written and verbal communication skills.  Abiding by company policies and procedures in relation to Occupational Health and Safety (OH&S) and Food Safety to ensure a safe working environment for customers, staff and contractors.



Peoplebank

• Australia
• Staffing and Recruiting
• 300 - 400 Employee

• Human Resource Support Officer

  • Apr 2017 - Jun 2017

   Data Management – Sorting out the employee’s files into their respective categories.  Updating employee’s goals in the company new software – FLARE (HRIS).  Editing and updating the in-house website with relevant files.  Ensuring that, contracted candidates have completed Work Health and Safety (WHS) Compliance.  Working in a team environment and maintain good harmony with colleagues.  Abiding by the company standards, rules and regulations.  Data Management – Sorting out the employee’s files into their respective categories.  Updating employee’s goals in the company new software – FLARE (HRIS).  Editing and updating the in-house website with relevant files.  Ensuring that, contracted candidates have completed Work Health and Safety (WHS) Compliance.  Working in a team environment and maintain good harmony with colleagues.  Abiding by the company standards, rules and regulations.



Peoplebank

• Australia
• Staffing and Recruiting
• 300 - 400 Employee

• Human Resource Admin – Intern

  • Apr 2016 - Jul 2016

  Duties/Responsibilities  Assist in the preparation of new Reward and Recognition scheme for Porterallen, one of the divisions of Peoplebank.  Candidate shortlisting for recruitment process via seek.  Involved in the research on various Employee Engagement survey tool provider available in the market and facilitate management in selecting the best provider that caters the company’s need.  Updating employees KPI and its measurement into the company software (HR management system) as well as scheduling employee’s performance review.  Follow up with external Clients on overdue invoices and make an arrangement for their payment.  Involved in the development of business analytics solutions using Excel.  Updating client’s information in Relationship software manager (Bullhorn) e.g. mapping clients to their manager, assign client category based on their business type etc.  Attending monthly team meeting to discuss on the progress/status of the ongoing work/project.  Handling/ maintaining candidates’ CV documents e.g. scan and upload CVs in Bullhorn, converting CVs to Porterallen’s format etc.  Working in a team environment and maintain good harmony with colleagues.  Abiding by the company standards, rules and regulations.



Jyoti Group, Syakar Company Ltd

• Customer Support Officer

  • Oct 2011 - Jul 2015

  Duties/Responsibilities  Dealing/ Negotiating with internal and external clients (customers).  Suggesting/Negotiating customers on various products in the showroom and ensuring quality customer service.  Ensuring customer service standards are met to maximize sales and provide excellent customer service. Minimize customer complaints by taking ownership and resolving issues without delay. Handle and solve problems with clients and staffs.  Product Stocktaking/Ordering.  Representing the business and coordinating with Philips Singapore (parent company)  Preparation of sales, inventory, activity and marketing reports.  Working in a Team environment supporting colleagues with sales and operations queries and coaching new team members.  Creating schemes and bundle offers for Philips products on an occasional basis.  Leading team for various exhibitions/ expos to showcase Philips products.  Performing general administrative duties and tasks like file handling, using in-house applications, data entry, MS Office etc.



Prime Commercial Bank Limited

• Banking
• 100 - 200 Employee

• Customer Support Officer

  • Apr 2009 - Jun 2009

   Handling customer enquiries and issues at service desk like directing customers to the right department/sections, phone handling, internet banking etc.  Assisting bank staff in the collection of customer cheques and clearance.  Follow up with existing customers and outbound calls (marketing/ selling financial products).  Following company standard, rules and regulations and maintain good harmony with colleagues.  Handling customer enquiries and issues at service desk like directing customers to the right department/sections, phone handling, internet banking etc.  Assisting bank staff in the collection of customer cheques and clearance.  Follow up with existing customers and outbound calls (marketing/ selling financial products).  Following company standard, rules and regulations and maintain good harmony with colleagues.