Sanna Helttunen

Service Designer at KREAPAL DESIGN OY
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Contact Information
us****@****om
(386) 825-5501
Location
Tampere, Pirkanmaa, Finland, FI
Languages
  • Finnish -
  • English -

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5.0

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Harri Lappalainen

Työskentelin Sannan kanssa StaffPointilla, kun hän oli kehityspäällikkönä. Hän oli esihenkilöni ja yhdessä mm. pilotoimme uuden toimintamallin. Sannalla on todella kehittämisorientoitunut työote. Hän osaa ajatella laatikon ulkopuolelta ja innostaa muut mukaan saaden heistä parhaan irti. Sannalla on kyky saada myös ideat organisaatioissa eteenpäin. Ideat eivät jää pelkiksi ideoiksi vaan ne myös viedään organisaatiossa eteenpäin ja jalkautetaan. Valitettavasti organisaatioissa hyvät ideat tyssäävät johonkin, jos niitä ei osata edistää. Sannalta löytyy tämä kyky. Kehityskohteet eivät jää vaan kehityskohteiksi ja ideat vaan ideoiksi vaan asioille tapahtuu myös jotain. Tämän lisäksi Sanna on työurani yksi parhaimmista esihenkilöistäni ja muutenkin aivan ihana tyyppi. Voin suositella Sannaa kaikenlaisiin kehittämistehtäviin, jossa palveluita tai organisaatioiden prosesseja pitää kehittää taloudellisesti kannattavaksi ja asiakkaan näkökulma huomioiden.

Ulla-Mari Kuusinen

I had the privilege to work with Sanna at Staffpoint. As a manager Sanna was precise with numbers, saw "bigger pictures", had passion to develop the business and its makers, and was always well prepared for meetings with the clients, her team or other party. As a leader she was supportive, motivating, fair and highly liked among the people she worked with. She did not hesitate to assist her team also in daily work of the office(s). As a person to work with, she is fun, warm and energetic. I have learned a lot about recruiting and staffing business from her and her positive example. I highly recommend her to demanding managing and leading roles.

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Credentials

  • cut-e
    Aon
    May, 2018
    - Nov, 2024
  • OPQ / Verify Training / SHL Talent Measurement
    CEB, now Gartner
    Feb, 2016
    - Nov, 2024

Experience

    • Finland
    • Design
    • 1 - 100 Employee
    • Service Designer
      • Mar 2023 - Present

    • Founder
      • Mar 2023 - Present

    • Finland
    • Human Resources Services
    • 200 - 300 Employee
    • Kehityspäällikkö
      • Jan 2018 - Mar 2023

      I am responsible for all stakeholder cooperation in the HoReCa industry at the national level. The most important stakeholders are educational institutions and various education organizers, public employment agency. The industry's turnover is approx. €42 million. An essential part of my work is to manage and implement of various development projects. Employee availability, ensuring a good employer image and jobseeker and employee experience are part of my responsibilities.

    • Branch Manager at StaffPoint Oy
      • Jan 2014 - Dec 2017

      I was responsible for producing HR services as a whole (customer acquisition, customer management, recruitment, budgeting, forecasts, supervisorial work, offers, contracts) for HoReCa industry customers in the geographical area, which included the cities of Tampere, Turku, Jyväskylä, Hämeenlinna, Pori, Seinäjoki and Vaasa. In this role, I was a supervisor for 7 employees. The turnover of my area of responsibility was approx. €8 million.

    • Area Director
      • Apr 2011 - Dec 2013

      When StaffPoint was still operating in a regional organization model, I worked as a Regional Manager, responsible for the HR business in the Tampere, Kanta-Häme and Satakunta region. In my area of responsibility, personnel services were produced for the HoReca, trade and industry sectors, and recruitment were also produced for specialist positions. I was supervisor for 11 employees. The turnover of my area of responsibility was approx. €11 million.

    • Manager, Customer Service
      • Apr 2009 - Mar 2011

    • Service Coordinator
      • Oct 2007 - Mar 2009

    • Finland
    • Hospitality
    • 100 - 200 Employee
    • Sift Manager
      • Apr 2003 - Sep 2007

Education

  • Laurea University of Applied Sciences
    Master of Hospitality Management, Service Design
    2021 - 2023
  • University of Lapland
    Palvelumuotoilun perusopinnot
    2020 -
  • Tampere University of Applied Sciences
    Bachelor of Service Management
    2001 - 2004

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