Experience

MSI Services Pvt Ltd

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Fullfilment Analyst II

  • Apr 2019 - Present

  •Responsible for end-to-end operations in supply chain order management •Provide sales support as a Fulfillment Analyst •Act as a leader and role model, coaching team members and problem solving •Analyze open role requirements and coordinate with resource pool/fulfillment channels •Support production systems and new development work through coordination and knowledge sharing •Perform month-end closing activities, including journal entries, analysis, and management reporting •Provide operational reporting and analysis to senior management •Measure and track the impact of initiatives and warehousing activity •Possess knowledge and experience in retail, inventory, merchandising, and supply chain processes Show less



MSI Services Pvt Ltd

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Sales Associate

  • May 2015 - Apr 2018

  •Collaborate with internal teams such as Sales, Contracts, and Booking to create Ordering Documents •Ensure tasks are completed with 100% quality and within the designated timeframe •Resolve queries with internal teams and sales •Manually release, cancel, and analyze orders •Follow up on tasks until customers receive their products •Manage order cancellations and replacements in the system •Handle CSI consolidation and provide daily metrics to managers •Plan and supervise shipments, including scheduling routes •Track orders using barcode and tracking software •Coordinate with Warehouse Workers for proper storage and distribution of products Show less