Business Analyst

• Oct 2022 - Present

• Crafting functional system design interfaces that align with solution design and cater to specific client requirements. • Bridge the gap between information architecture and visual design, illustrating pathways between pages for a cohesive user experience. • Ensure software solutions accurately represent element spacing, prioritize content, showcase functionalities, and facilitate seamless user interactions • Designing user interface and user experience solutions in line with the… Show more • Crafting functional system design interfaces that align with solution design and cater to specific client requirements. • Bridge the gap between information architecture and visual design, illustrating pathways between pages for a cohesive user experience. • Ensure software solutions accurately represent element spacing, prioritize content, showcase functionalities, and facilitate seamless user interactions • Designing user interface and user experience solutions in line with the solution plans. • Implementing change requests requested by clients, ensuring that client requirements are effectively integrated into the solutions. • Working on multiple projects ; understanding project requirements and making informed decisions regarding the design and implementation of solutions. Show less • Crafting functional system design interfaces that align with solution design and cater to specific client requirements. • Bridge the gap between information architecture and visual design, illustrating pathways between pages for a cohesive user experience. • Ensure software solutions accurately represent element spacing, prioritize content, showcase functionalities, and facilitate seamless user interactions • Designing user interface and user experience solutions in line with the… Show more • Crafting functional system design interfaces that align with solution design and cater to specific client requirements. • Bridge the gap between information architecture and visual design, illustrating pathways between pages for a cohesive user experience. • Ensure software solutions accurately represent element spacing, prioritize content, showcase functionalities, and facilitate seamless user interactions • Designing user interface and user experience solutions in line with the solution plans. • Implementing change requests requested by clients, ensuring that client requirements are effectively integrated into the solutions. • Working on multiple projects ; understanding project requirements and making informed decisions regarding the design and implementation of solutions. Show less

Software Engineer Trainee

• Aug 2021 - Aug 2022

• Quality data analysis, auditing, automated the operations of excel for data extraction • Built an automation tool for sampling the data from raw data using Python(pandas, tkinter) • Scrubbing and auditing of SRs/incidents tickets, work records or related items for Service support • Preparing reports on evaluations and trends at set intervals • Presenting findings and methods for improvement to support team leaders during regular meetings • Calibration sessions with Quality… Show more • Quality data analysis, auditing, automated the operations of excel for data extraction • Built an automation tool for sampling the data from raw data using Python(pandas, tkinter) • Scrubbing and auditing of SRs/incidents tickets, work records or related items for Service support • Preparing reports on evaluations and trends at set intervals • Presenting findings and methods for improvement to support team leaders during regular meetings • Calibration sessions with Quality Bridge resources (QA partners) within internal customer organizations. • Work with Data scientist team to provide inputs for trending and creating predictive models • Participate in adhoc quality improvement initiatives and quickly adapt to the respective service delivery functions and responsibilities Show less • Quality data analysis, auditing, automated the operations of excel for data extraction • Built an automation tool for sampling the data from raw data using Python(pandas, tkinter) • Scrubbing and auditing of SRs/incidents tickets, work records or related items for Service support • Preparing reports on evaluations and trends at set intervals • Presenting findings and methods for improvement to support team leaders during regular meetings • Calibration sessions with Quality… Show more • Quality data analysis, auditing, automated the operations of excel for data extraction • Built an automation tool for sampling the data from raw data using Python(pandas, tkinter) • Scrubbing and auditing of SRs/incidents tickets, work records or related items for Service support • Preparing reports on evaluations and trends at set intervals • Presenting findings and methods for improvement to support team leaders during regular meetings • Calibration sessions with Quality Bridge resources (QA partners) within internal customer organizations. • Work with Data scientist team to provide inputs for trending and creating predictive models • Participate in adhoc quality improvement initiatives and quickly adapt to the respective service delivery functions and responsibilities Show less

SAP ABAP

• Jun 2019 - Jul 2019