Asst Manager IT Operations

Sr.System Administrator

• Dec 2010 - Nov 2018

Responsibility: * Handle and resolve internal technical support tickets as per the requisites * Setup new systems into the internal network * Continually monitor the ISP and test all computer systems in the organization for peak * Provides easy centralized configuration, policy-based provisioning, update management and end-to-end network monitoring for your Fortinet installation * Manage up to 100 devices from a single FortiManager interface * Segregate management of large deployments easily and securely by grouping devices and agents into geographic or functional administrative domains (ADOMs) * Quickly create and modify policies/objects with a consolidated, drag and drop enabled, in-view editor. * Centrally control firmware upgrades and content security updates from FortiGuard Labs. * Performed cross platform audits of Active Directory (AD) objects and user permissions. * Managed User Accounts(Creation, Deletion, Permissions, and VPN Access). * Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise. * Managed NAS storages and integrated to OU policy-based Firewall single sign on authentication.performanceJob Description:• Performing regular security monitoring to identify any possible intrusions under 24/7 Environment• Monitoring Network, Hardware and Services to prevent downtime• Responding in resolving customer queries within the SLA and provide support per request of the customer through Email/Chat/Ticket System • Managing server backup&Restore and internet intranet monitoring and supporting to office desktop different software deployment tools• Implementing, Managing and Troubleshooting ADS [Active Directory Services]• Configuring and troubleshooting on Active Directory Administration includes providing group level access to users& GPMC• Managing NTFS permissions,DNS,OS security and analyzing various windows Logs & performance counters of Servers