Vice President Information Technology (Head of IT)

• Sep 2022 - Present

Manager IT Implementation

• Nov 2019 - Oct 2022

Manager IT

• May 2015 - Nov 2019

Directed ICT Department operational and strategic planning, including fostering innovation, project management, organizing and negotiating the allocation of resources. Benchmarked, analyzed, reported on, made recommendations for the improvement and growth of the ICT infrastructure and ICT systems. Communicated updates, service times and usage best practices throughout the company. Defined, implemented disaster recovery, backup procedures for systems managed by the team. Managed ICT staff, including hiring, training, conflict resolution, performance coaching and talent management. Managed financial aspects of the ICT Department, including purchasing, budgeting, and budget review. Negotiated and administered vendor, outsourcer, consultant contracts and service agreements. Worked effectively with various stakeholders (executives, department heads, end users, vendors, and consultants) to define business and systems requirements. Oversaw provision of end-user services, including help desk and technical support services. Liaison with Project Steering committee to ensure the project changed and new requirement (Review of RFPs/Budgets/CRs) Coordinate with the ERP implementation vendor and the company. Monitoring overall progress and use of resources, initiating corrective action where necessary. Applying change control and configuration management processes. Reporting through agreed lines on project progress through highlight reports and end-stage assessments Adopting and applying appropriate technical and quality strategies and standards. Identifying and obtaining support and advice required for the management, planning and control of the project. Conducting a project evaluation review to assess how well the project was managed. Show less

Assistant Manager IT

• Jan 2014 - Apr 2015

Managed and Supervise ICT endeavors of 3 Business entities and two warehouses. Worked effectively with various stakeholders (executives, department heads, end users, vendors and consultants) to define business and system requirements.Prepared Documentation of ICT Procedures, Security Manuals and Disaster Recovery. Managed Financial aspects of the ICT Department including purchasing, budgeting, and budget review.Managed ICT staff, including training, conflict resolution, performance coaching. Negotiated and administered vendors, outsourcer, and consultant, contracts and service agreements.Managed the internal network infrastructure including; Domain Controller, Firewall/Proxy Server, File Server, AV Server and ERP Server, Wireless network, CCTV system, PABX.Liaison with Project Steering committee to ensure that the project progress/changed/New requirements (Review of RFPs/Budgets/CRs).Reporting through agreed lines on project progress through highlight reports and end-stage assessments.Conducting a project evaluation review to assess how well the project was managed and Preparing any follow-on action recommendations. Show less

Senior System Administrator

• Sep 2011 - Dec 2013

Managed and supervised ICT Matters of Company head office and two warehouses. Managed the internal network infrastructure including: Domain Controller, Firewall/Proxy Server, File Server, AV Server and ERP Server, Wireless network, CCTV system, PABX.Procurement of IT hardware, software and maintenance products & services.Maintained documentation of change regarding users, functions & systems.

System Administrator

• Oct 2007 - Aug 2011

Managed the internal network infrastructure including, Domain Controller, File Server and wireless network Troubleshoot and Repair of all PCs and Network issues. Backup of User/Site Offices Data. Manages documents (internal & external). Distribute documents to relevant parties and people. Involved in Preparing of Project Proposals (Expression of Interest/Tenders) by the Company. Involved in Preparing of Project Technical Proposals by the Company. Managed the internal network infrastructure including, Domain Controller, File Server and wireless network Troubleshoot and Repair of all PCs and Network issues. Backup of User/Site Offices Data. Manages documents (internal & external). Distribute documents to relevant parties and people. Involved in Preparing of Project Proposals (Expression of Interest/Tenders) by the Company. Involved in Preparing of Project Technical Proposals by the Company.

IT Supervisor

• Jun 2004 - Sep 2006

Configured a Workgroup Computer Network and administered (Printer Shearing, User Data Shearing etc.). Troubleshoot and Repairing of all PCs and Network issues. Backup of all User Data. Prepared all of Project Correspondences and Graphical Presentation. Prepared all Monthly Progress Reports of the Project vs Project Plan (using MS Project). Prepaid Project Revised Plan as per the BOQ revisions. Configured a Workgroup Computer Network and administered (Printer Shearing, User Data Shearing etc.). Troubleshoot and Repairing of all PCs and Network issues. Backup of all User Data. Prepared all of Project Correspondences and Graphical Presentation. Prepared all Monthly Progress Reports of the Project vs Project Plan (using MS Project). Prepaid Project Revised Plan as per the BOQ revisions.

Computer Operator

• May 2003 - May 2004

Prepared all Correspondences related to Project. Prepared all Graphical Presentations. Prepared all Civil Engineering Quality Control Reports. Computerized all Civil Engineering Test Results. Backup of the User Data. Prepared all Correspondences related to Project. Prepared all Graphical Presentations. Prepared all Civil Engineering Quality Control Reports. Computerized all Civil Engineering Test Results. Backup of the User Data.

Computer Operator

• Jun 2001 - Oct 2002

Computerized all Civil Engineering Test Results. Prepared all Civil Engineering Quality Control Reports. Prepared office Correspondences. Backup of the User Data. Computerized all Civil Engineering Test Results. Prepared all Civil Engineering Quality Control Reports. Prepared office Correspondences. Backup of the User Data.

Computer Operator and Technician

• Mar 2000 - May 2001

Preparing all Company Correspondences and Graphical Presentations. Troubleshoot and Repairing Company PCs. Backup of Company Data. Preparing all Company Correspondences and Graphical Presentations. Troubleshoot and Repairing Company PCs. Backup of Company Data.