Sanjay Singh

Deputy Head Support Services & Operations at Sardar Vallabhbhai Patel Hospital (1500 Bedded)
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Contact Information
us****@****om
(386) 825-5501
Location
Ahmedabad, IN
Languages
  • English -
Skills

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5.0

/5.0
/ Based on 2 ratings
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Bhaskar Jyoti Bhatta

Working with Sanjay was a wonderful experience.He is very much organised and particular with his thoughts,core skill of business analysis,working style, knowledge etc . I'll definitely recommend Sanjay 100%

Rohit Makhija

I had a great time working with Sanjay in Marriott India. He is very detail oriented and passionate about his work. He gathers immense knowledge before implementing any idea and makes sure his associates are always taken care of. He works closely with his associates and believes in training rather than blaming for job not done. I would recommend him anytime.

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Credentials

  • Master of Business Administration - Marketing Management
    NMIMS Global
    Jul, 2023
    - Nov, 2024

Experience

  • Sardar Vallabhbhai Patel Hospital
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Deputy Head Support Services & Operations
      • Jan 2019 - Present

      Implemented policies and standard operating procedures for continuous improvement. Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate. Worked directly with management, Head Transition Manager, and Officer on Special Duty to brainstorm, discuss strategy and mitigate operational issues. Increased customer satisfaction by resolving service delivery issues. Drove operational improvements which resulted in savings and improved profit margins. Implemented policies and standard operating procedures for continuous improvement. Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate. Worked directly with management, Head Transition Manager, and Officer on Special Duty to brainstorm, discuss strategy and mitigate operational issues. Increased customer satisfaction by resolving service delivery issues. Drove operational improvements which resulted in savings and improved profit margins.

  • Columbia Asia Hospitals Pvt. Ltd.
    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Assistant Housekeeping Manager
      • Apr 2017 - Dec 2018

      Maintained controls over expenses and inventory for optimal budget tracking. Supervised daily operations, including employee performance, preventive maintenance and safety. Applied best practices in patients service, sales and employee management to exceed organizational goals. Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards. Maintained controls over expenses and inventory for optimal budget tracking. Supervised daily operations, including employee performance, preventive maintenance and safety. Applied best practices in patients service, sales and employee management to exceed organizational goals. Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.

  • Courtyard by Marriott
    • Hospitality
    • 700 & Above Employee
    • Housekeeping Executive
      • Nov 2015 - Apr 2017

      Prepared reports to be presented to management and ensured all furniture was clean and all markings on glass surfaces were removed. Engaged with guests on room requirements and amenities to promote overall satisfaction. Trained and mentored all new personnel to maximize quality of service and performance. Accepted accountability for all assigned building keys, master keys and access cards. Supervised daily operations, including employee performance, preventive maintenance and safety… Show more Prepared reports to be presented to management and ensured all furniture was clean and all markings on glass surfaces were removed. Engaged with guests on room requirements and amenities to promote overall satisfaction. Trained and mentored all new personnel to maximize quality of service and performance. Accepted accountability for all assigned building keys, master keys and access cards. Supervised daily operations, including employee performance, preventive maintenance and safety. Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime. Show less Prepared reports to be presented to management and ensured all furniture was clean and all markings on glass surfaces were removed. Engaged with guests on room requirements and amenities to promote overall satisfaction. Trained and mentored all new personnel to maximize quality of service and performance. Accepted accountability for all assigned building keys, master keys and access cards. Supervised daily operations, including employee performance, preventive maintenance and safety… Show more Prepared reports to be presented to management and ensured all furniture was clean and all markings on glass surfaces were removed. Engaged with guests on room requirements and amenities to promote overall satisfaction. Trained and mentored all new personnel to maximize quality of service and performance. Accepted accountability for all assigned building keys, master keys and access cards. Supervised daily operations, including employee performance, preventive maintenance and safety. Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime. Show less

  • Carlson Rezidor Hotel Group
    • Belgium
    • Hospitality
    • 500 - 600 Employee
    • Housekeeping Executive
      • Feb 2015 - Oct 2015

      Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional. Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties. Procured pricing information from various vendors to support cost-effective purchasing. Analyzed and identified equipment failure root causes and initiated correction… Show more Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional. Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties. Procured pricing information from various vendors to support cost-effective purchasing. Analyzed and identified equipment failure root causes and initiated correction actions. Maintained daily facility operations. Show less Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional. Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties. Procured pricing information from various vendors to support cost-effective purchasing. Analyzed and identified equipment failure root causes and initiated correction… Show more Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional. Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties. Procured pricing information from various vendors to support cost-effective purchasing. Analyzed and identified equipment failure root causes and initiated correction actions. Maintained daily facility operations. Show less

  • Oberoi Hotels & Resorts
    • India
    • Hospitality
    • 700 & Above Employee
    • Housekeeping Associate
      • Aug 2011 - Feb 2015

      Communicated repair needs to maintenance staff. Worked with front desk to respond promptly to all guest requests. Created reports detailing all aspects of inventory, including costs, deliveries and usage. Placed orders for new supplies based on established needs and special circumstances. Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards. Communicated repair needs to maintenance staff. Worked with front desk to respond promptly to all guest requests. Created reports detailing all aspects of inventory, including costs, deliveries and usage. Placed orders for new supplies based on established needs and special circumstances. Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.

  • Oberoi Hotels & Resorts
    • India
    • Hospitality
    • 700 & Above Employee
    • Industrial Trainee
      • Sep 2009 - Feb 2010

      Room Attendent, minibar attendent, pantry set ups, Room Attendent, minibar attendent, pantry set ups,

Education

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
    Master of Business Administration - MBA, Marketing/Marketing Management, General
    2021 - 2023
  • Institute of Hotel Management
    Bachelor's degree, Hospitality Administration/Management
    2008 - 2011
  • Carmel Convent School - India
    Mathematics and Computer Science
    1994 - 2008

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