Experience

LORENTZ

• Germany
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Manager service

  • Dec 2011 - Present

  ► Delivering product training at various levels of partners (Partner, OEM, End-user, etc) ► Spearheading services team PAN India ► Interacting with OEM and end user client; providing technical supports as per requirements ► Maintaining inventory of spares parts on a monthly basis at central warehouse ► Efficiently providing on-site support, maintenance, and troubleshooting products ► Closely working with partners to train their team, and generating product spares and AMC business ► Meeting with project partners and supporting them technically in post sales services ► Establishing complete service center and authorized them as approve service partner ► Proactively participating in internal sale to maintain a high level of services for products after sales ► Coordinating between cross-functional departments within the organization and as well as with the vendors ► Mentoring engineers across different branches related to every technical aspects ► Maintaining spares stock across the branches and accountability for the same ► Reviewing complaint with engineers on every weekends ► Providing complete support to the logistic team in identifying spares and its dispatches Show less



Grundfos Pumps India Private Ltd.

• India
• Machinery Manufacturing
• 1 - 100 Employee

• Senior Service Engineer

  • Dec 2006 - Dec 2011

  ► Managed entire northern region related to services ► Coordinated with distributors and dealers on product complaints, spares parts management etc. ► Provided training and troubleshoot various products ► Managed entire northern region related to services ► Coordinated with distributors and dealers on product complaints, spares parts management etc. ► Provided training and troubleshoot various products



Ion Exchange India Ltd

• India
• Environmental Services
• 700 & Above Employee

• Plant In-charge

  • Dec 2005 - Nov 2006

  ► Headed complete water management section including Reverse Osmosis, ETP, DM plants and cooling towers ► Managed manufacturing process of color picture tubes ► Headed complete water management section including Reverse Osmosis, ETP, DM plants and cooling towers ► Managed manufacturing process of color picture tubes



Triveni Engineering & Industries Limited

• India
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Technician

  • Sep 2005 - Dec 2005

  ► Successfully commissioned water treatment plants and troubleshoot related activities ► Reverse Osmosis plants in two stream capacity 108 m3 / h and 94 m3/h for 23 Megawatt bagasse base cogeneration power plants in Triveni sugar unit Khatauli (UP) ► Commissioned one more reverse osmosis plant with DM plant at Devbanth Sugar unit expansion for 23.5 megawatt cogeneration power plant in Triveni sugar unit ► Successfully commissioned water treatment plants and troubleshoot related activities ► Reverse Osmosis plants in two stream capacity 108 m3 / h and 94 m3/h for 23 Megawatt bagasse base cogeneration power plants in Triveni sugar unit Khatauli (UP) ► Commissioned one more reverse osmosis plant with DM plant at Devbanth Sugar unit expansion for 23.5 megawatt cogeneration power plant in Triveni sugar unit



DRIPLEX WATER ENGINEERING INTERNATIONAL PRIVATE LIMITED

• Utilities
• 1 - 100 Employee

• Customer Care Executive

  • Jul 2003 - Sep 2005

  ► Carried out marketing services and maintenance in the field of all the water treatment plants ► Successfully completed following projects ► Installed a 2 nos Desalination Plants at Kochi for Harbour engineering division (Government of Kerala) ► Installed an RO plant in Krishna Maruti Ltd, Gurgaon ► Installed and commissioned Driplex own biggest RO plant with a pre-treatment system for the Bharat Electronics Ltd, Bharat Nagar, Sahibabad (UP) ► Carried out marketing services and maintenance in the field of all the water treatment plants ► Successfully completed following projects ► Installed a 2 nos Desalination Plants at Kochi for Harbour engineering division (Government of Kerala) ► Installed an RO plant in Krishna Maruti Ltd, Gurgaon ► Installed and commissioned Driplex own biggest RO plant with a pre-treatment system for the Bharat Electronics Ltd, Bharat Nagar, Sahibabad (UP)



Ion Exchange Services Limited

• India
• 1 - 100 Employee

• Service Technician

  • Apr 1998 - Apr 2002

  • Managed erection, commissioning, and maintenance of following plants o Reverse Osmosis (R. O. Plants). o Automatic D. M. Plants o Automatic Softeners & Filters o Membrane based Waste Water regeneration & E.T.P. Plants (Technology from Koch U. S. A.). o Sewage Treatment Plants o Instrument Calibration with PH & Conductivity meters • Prepared chemical solution for treatment systems, troubleshoot and fault diagnosis of water treatment plants • Carried out water analysis and found water suitability for process and calculated demand of process water treatment plants Major Projects Handled • Honda Motorcycle Scooters India Pvt. Ltd., Manesar, Gurgaon (Haryana). • Denso Haryana Pvt. Ltd., Manesar, Gurgaon (Haryana). • Punj Lloyd Mehrauli, New Delhi. • Tecumseh India Pvt. Ltd., Ballabgarh (Haryana). • Kool Breweries Ltd., Dharuhera (Haryana). Show less