Accounting Associate

• Sep 2022 - Present

Branch banker

• Jan 2022 - Sep 2022

Relationship Banker

• May 2019 - Dec 2021

Product Specialist & Community Repersentative

• Nov 2018 - Apr 2019

Customer Service Representative

• Sep 2017 - Oct 2018

Personal Banker

• Mar 2016 - May 2017

Telecom job Consultant and Trainer

• Aug 2012 - Jul 2015

1.Sourcing, Screening and Shortlisting of Manpower for Telecom Companies 2. Training and Development of hired Manpower. 3. Initial Screening and shortlisting of Channel Partners. 4. Training of Channel Partners Manpower on CRM and other customer interaction Tools 1.Sourcing, Screening and Shortlisting of Manpower for Telecom Companies 2. Training and Development of hired Manpower. 3. Initial Screening and shortlisting of Channel Partners. 4. Training of Channel Partners Manpower on CRM and other customer interaction Tools

Product Manager:Postpaid

• Jun 2010 - Jul 2012

Job Description Tracking and Monitoring performance Postpaid Business in terms Numbers and ARPU Monitor Performance of each offer and Plan and take Corrective actions. Conduct Brainstorming and Focus Group Meeting with Sales and Marketing Teams. Monitor Competition Performance and Benchmark with the best To innovate continuously on Process and Plan to meet CTQ’s of both Customer and the Company. Noteworthy Credits Helped Zonal Sales teams to increase revenue by 30% within first two Quarters Year 2011 Customers Complaint reduced by 50% after launching interaction Portal in High walk-in Multiband Store ARPU of HNI customers was increased by 40% Show less

Sr. Manager

• May 2007 - Jun 2010

Accountabilities Ensuring Achievement of Sales and Revenue Targets for each Store, Both prepaid and Post-paid. Planning and implementing Schemes at each Store. Share and Discuss Monthly ROI sheets with each Store Partner to Design Actionable for Coming Month. Training and Development of Team Members. Accountabilities Ensuring Achievement of Sales and Revenue Targets for each Store, Both prepaid and Post-paid. Planning and implementing Schemes at each Store. Share and Discuss Monthly ROI sheets with each Store Partner to Design Actionable for Coming Month. Training and Development of Team Members.

Corporate Manager

• Dec 2005 - Apr 2007

Ensure achievement of Corporate Sales Revenue Targets for the Zone Periodic Personal Visit to Each Corporate Client Training of both Company and Franchise Sales Teams. Noteworthy Credits Recognised for appointing new CSA’s at Hoshiarpur, Kapurthala & Jallandhar in very first month. Ensure achievement of Corporate Sales Revenue Targets for the Zone Periodic Personal Visit to Each Corporate Client Training of both Company and Franchise Sales Teams. Noteworthy Credits Recognised for appointing new CSA’s at Hoshiarpur, Kapurthala & Jallandhar in very first month.

Retail Manager

• Oct 2002 - Dec 2005

Ensuring Achievement Sales ( Post-paid and Prepaid) and Revenue Targets( Device, Bills , Recharge) Ensuring Profitably of Each Channel by implementing Sales Promotion Schemes at Store. Training and Development of Team. Noteworthy Credits: Recognised as as Part of Team which stood first for Rolling out Web Stores . Successfully rolled out Web World Express Operations in Amritsar cluster within record time of 5 months. During the tenure Amritsar Zone maintained the number one position consecutively for 3 months (Sep’05-Nov’05) with Avg. Monthly Revenue Growth of 30% Got selected twice for Training Programs at Dhirubhai Ambani Knowledge City (DAKC). Recipient of 2 foreign Trips . Launched Customer Gets a Customer scheme which was later implemented all over the state. Show less

Branch Manager

• May 1998 - Oct 2002

Accountabilities Deftly managed the overall Sales Operations of Luggage Division in Punjab & J&K. Regularly interacted with Advertisement & Marketing Departments for local advertising & promotional supports. Accountabilities Deftly managed the overall Sales Operations of Luggage Division in Punjab & J&K. Regularly interacted with Advertisement & Marketing Departments for local advertising & promotional supports.