Experience

Sykes & Son Limited

• United Kingdom
• Construction
• 1 - 100 Employee

• Human Resources Manager

  • Jul 2023 - Present



FRENCON CONSTRUCTION LIMITED

• United Kingdom
• Construction
• 1 - 100 Employee

• Human Resources Manager

  • Mar 2023 - Jul 2023

  • Stand alone HR Manager for the company. • Responsible for onboarding of new employees, including induction, completing legal paperwork, maintaining employee records, ensuring all the necessary training is completed. • Managing the HR function in cooperation with HR Model and centres of excellence: Recruitment (through LinkedIn and Recruitment Agencies), Employee relations (hold meetings, incl., grievances, disciplinary, probations, etc.,) • Constantly, keeping up to date on HR Policies & Procedures and ensuring all employees are updated. • Provide counsel and direction to the Director, Senior Management team, and employees in the area of employee relations in order to achieve a high level of employee morale and maintain a positive environment and forthcoming legislations. • Ensure problems are resolved through coaching, teamwork, and performance management. • Responsible for day-to-day issues that arise in the business. • Main point of contact for HR related issues in the business Show less



De Baere Patisserie UK

• United Kingdom
• Food & Beverages
• 1 - 100 Employee

• Human Resources Manager

  • May 2022 - Mar 2023

  • Sole responsible for entire organizations HR management • Managing complex employee relations casework including dispute resolution, disciplinaries, grievances, absences, maternity/paternity, retirement and redundancy. • Apply HR and business knowledge evidencing appropriate decision making skills. • Advise managers on the terms and conditions of employment and knowledge share best practice with them. • Provide first line advice on current and existing benefits for employees and managers. • Provide advice on recruitment and selection strategies. • Conduct the entire recruitment/selection process – this may include writing job descriptions, preparing interview questions, application forms, conducting interviews, shortlisting, sending out contracts, carry out new starter inductions, registering to complete their e-learning and ensuring this has been completed. • Ensure all probation interviews (1, 3 and 6 months) are completed and send out confirmation letters • Created the annual appraisal, sent out invites, and conducting the appraisals with the supervisors to ensure fair and correct procedures are followed. • Continuously monitor and review HR policies and processes and implement changes where necessary. • Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation. Show less



HATS Group

• United Kingdom
• Truck Transportation
• 100 - 200 Employee

• Human Resources Officer

  • Aug 2020 - May 2022

  -Assisting the Head of HR, HRBP in supervision of the day-to-day operations of the compliance team. -Support the Recruitment & Compliance team to ensure that all new employees are fully compliant before starting work. -Ensuring all references, right to work documents, DBS checks been received and processed before starting work. -Conducting Pre-Risk assessments and Full Risk Assessments for new/old recruits/staff without Full DBS/renewal of DBS. -Responsible for submission of Starters / Leavers / Holidays / Absence Report monthly to Senior Management -Managing and maintaining worker’s record, to ensure all the information is up to date and filed through the HR database and shared drives to ensure accuracy. -Involved in managing organisational change and redundancy projects in private sector, including restructures, TUPE transfer (Out and In). -Preparing information for audit done through local council authorities, PCO office and NHS trusts. -Support with the process of sending formal letters, termination letters, contracts. -Regularly attending and updating self on Employment law through training sessions conducted by CIPD. -Assist in taking minutes during formal HR procedural meetings including disciplinary, grievance, appeal meetings. -Conducting Disciplinary and grievance investigations when needed -Conducting yearly appraisals for staff including Controllers, ACA Drivers, Admin staff, etc. -Conducting consultation meetings and formal redundancy discussions with employees. -Conducting Welfare meetings and refereeing to Occupational Health where needed. -Involved in open Assessment Days and conducting on the spot interviews. -Conducting online training for managers, and other members of the staff on the HR systems -Generalists HR support to all employees and dealing with day-to-day queries as requested by senior management. Show less



Boots UK

• United Kingdom
• Retail
• 700 & Above Employee

• Regional Human Resources

  • Oct 2009 - Nov 2013

  - Sole Responsible for Human Resources work for more than 30 stores (180 employees) in the Region - Manage and conduct pre-audit for core compliance issues such as: Health & Safety, Fire Safety, Manual Handling, Trading Standards, Environment & Waste Disposal etc - Liaising with Store managers to include completing contracts, offer letters, references and Personnel Change Form for starters, leavers etc. - Assist employers to identify, select and recruit staff for their vacancies and help individuals find and gain appropriate employment. - Negotiating contracts, head hunting, interviewing and assessing prospective applicants drawing up shortlists. - Provide professional advice to managers and staff on HR procedure and policies. Ensure effective communication of these to managers and staff at all levels. - Ensuring routine correspondence letters are sent out in a timely and accurate manner. - Ensure stores are complaint with their core e-learning standards - Help Managers to achieve core KPIs (Sales, MCU’s, Dispensing Items, Customer Care Measures, FRPS sign-ups, Lock-in %, GPTW survey) - Resolve queries about payroll for Boots (Unipay) and Alliance Pharmacy and PeopleAdmin - Controlling overspending – attention to detail and cross charging against other payroll system - Arrange for cover during absence/holidays – work as relief when necessary - Proactively monitor sickness, absence, performance issues and probation making the appropriate recommendations - Ensure all shops follow FRED (Friendly, Reliable, Efficient Dispensing) and SAM (Salary Allocation Model) standards - Send out Customer Care Measure report, E-learning report, Dispensary Stock loss report, NMS/MUR report, Pharmacist Planner report, MDS information, Stock management report on daily/weekly/quarterly basis Show less



London Borough of Hammersmith and Fulham

• Hammersmith, London, UK

• Learning Development Coordinator

  • Apr 2007 - Oct 2009

  - Offer Admin support to Learning and Development Consultants, Advisors and Managers - Management of Database (for Internal, External, Corporate and Children’s courses) Room bookings spreadsheet, Course bookings and Laptop and Projector bookings - Receive and process application forms for the above courses - Check and code invoices using OLAS and CIVICA and forward to Finance department - Prepare various reports for the Senior Management, viz., as DMT report, DNA report, Application Report and so on - General admin duties including attending calls, responding to e-mails, photocopying, faxing and so forth Show less



OfficeTiger

• Chennai, Tamil Nadu, India

• Client Manager

  • May 2005 - Apr 2007

  - Single point contact (SPOC) for the client and the senior management, function as a liaison between client and in-house production team - Manage a team of 60 personnel inclusive of document specialists, proofreaders and quality control specialists - Responsible for Relationship Management of existing clientele, which includes cross selling and up selling - Interface with clients frequently and maintain an excellent relationship with them in order to ensure repeat business. Business Volumes saw active quarter-on-quarter (15%) growth in 2006-07 - Ensuring accuracy and quality is maintained across jobs submitted to clients. Reduced error-rate by 13% over a period of 12 months (2006-07) - Responsible for timely completion of all projects, On-time Delivery SLA was a consistent 99.5% for all jobs (2006-07) - Delegation and management of production capacity across shifts - Introduced various initiatives for team development - Recognize performance and behavioural problems in team and act proactively to ensure productivity is unhampered, Attrition was kept at bay. Average team attrition was 7-8% against the company average of 18-20% Show less



Greenwich Teaching Primary Care Trust

• Greenwich, London, UK

• Office Administrator

  • Sep 2004 - May 2005

  - Maintain Data collection, activity/performance reports as requested - Check and code invoices and liaise with Finance Department - Responsible for smooth execution of statistical reports for the Director of Intermediate and Older People Services and for Young disable people and the Joint Commissioning for Social Services and GTPCT - Responsible for resolution of queries from a variety of sources including patients/relatives as appropriate in writing fax, by telephone or email as agreed with line manager - Provide a wide spectrum of administrative support e.g. typing reports, letters, memos, general filing and photocopying - Receive and manage telephone calls, e-mail and fax communication from Care homes, Acute Hospitals, Community Nurses and Finance Staff - Arrange, with appropriate parties, the provision/delivery of specialist equipment for patients in their own homes or in Care homes - Ensure regular logging of patient information into the database and spreadsheet Show less



Hamnet Ltd.

• Thornton Heath, Croydon, London, UK

• Office Administrator

  • Nov 2003 - Sep 2004

  A sole responsible administrator for conducting initial participant's interviews, helping clients creating thier C.V's, conducting thier inductions, the management of database, updating the clients details, sorting thier timesheets on a daily basis. I maintained daily communication log including sending out letters, faxing, photocopying. I was a main contact between the clients, and ‘Job centre plus Personal Advisors’. I was responsible for producing documents and statistical reports on a weekly/monthly/quarterly reports based within prescribed timelines I was involved in note taking in meetings involving Managing Director, Job centre Plus Advisors, District Officers, Finance and Claims Department and for coordinating placement with organizers and tutors to ensure that clients’ are placed appropriately. A job search was conducted every Friday and under my supervision ensuring 50% of clients got jobs. Show less