Experience

Locke Hotels

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Assistant General Manager

  • Dec 2022 - Present

• Duty Manager

  • Sep 2021 - Dec 2022

• House Host

  • Aug 2021 - Sep 2021

• Night Host

  • Mar 2020 - Jul 2021



PathLife Ltd

• Rochdale, United Kingdom

• Administrative Assistant

  • Sep 2014 - Sep 2020

  My responsibilities include: • In charge of distributing cases between consultant histopathologists as well as documenting patient case files and medical analysis reports, developing accuracy, attentiveness to details and a coherent time management ability. • Sending medical reports to NHS trust for a company with a turnover of £250,000 in the last 12 months. • Streamlined the data entry process of PathLife, providing numerous improvements to the methodology of inputting and storage of data. • Assisted in the conversion of medical reports from an email to a web-based platform. Show less



Dishoom

• United Kingdom
• Restaurants
• 300 - 400 Employee

• Server

  • Oct 2018 - Mar 2019

  • Developed knowledge of applying ‘Seva’, to provide an unforgettable service experience, maintaining a satisfaction rating of over 90 percent and being part of a team shortlisted for 'Best Front of House Staff' at Manchester Food and Drink Awards 2019 • Leveraged menu knowledge to recommend specials upon guests’ questions, requests and dietary requirements, • Ability to cooperate and make rational decisions while sustaining a high speed and quality of service, retaining a service charge of 12.5 percent • Assisted in restock of service stations to improve efficiency of service periods and handovers between staff. • Underwent training including tray service, POS systems, wine, spirits and cocktail tasting workshops to make effective drink suggestions when pairing with food. • Learned in opening and closing procedures in addition to duties pertaining to the wider set up of the restaurant. • Easily adapt to special events requiring a different skillset compared to regular operations of the restaurant. • Communicate issues requiring specialist attention to appropriate Front of House staff. Show less



The Coffee House

• Rochdale, Greater Manchester

• Waiter, Server, Barista, Busser

  • Jun 2017 - Sep 2017

  My responsibilities included: • Assisted and greeted guests in a professional, yet friendly manner. • Maintained a clean, hygienic work station throughout shift. • Correctly prepared each beverage in a fast, timely manner. • Conducted stock inventory checks to promote efficiency when purchasing supplies. • Utilized coffee machine training to prepare and serve coffee to guests with different tastes. • Helped improve the coffee-making technique of fellow Baristas. Show less