Experience

Newham Council

• Business Consulting and Services
• 200 - 300 Employee

• Planned administrator/ coordinator

  • Oct 2021 - Present

  • To liaise with residents, colleagues, managers, external contractors and suppliers for LBN to ensure the delivery of repairs is effectively delivered to the required targets. • Carryout daily processes such as raising repairs, diary planning, daily run sheets, task dispatch, appointments management, complaints handling and materials ordering and payments. • The ordering and payment of materials for the delivery of the service. • Respond to residents’ queries, complaints and compliments - remaining courteous, professional and cooperative at all times. • Raising Purchase Order numbers for the repairs team. • Uses of CRM, Service connect, Northgate, Open Contractor and Service Connect and other relevant software. • Take responsibility for the health and safety activities applicable to the post as set out in London Borough of Newham policy statements and ensure that relevant Task Specific Risk Assessments are available for tasks such as Work at Height, Electrical, COSHH and Manual Handling. • Support operatives with the use of handheld devices and maintain coordination through liaising with the relevant manager. • Participate in business development activity for the LBN • Validate data to be used within CRM and associated software. • To assist with the investigation and responses to complaints, councillor enquiries and insurance claims, Informing residents of any changes made in planning schedule; make changes of operative on the system. Show less



ICE - International Currency Exchange

• United Kingdom
• Financial Services
• 100 - 200 Employee

• ATM Administrator

  • Jun 2014 - Oct 2020

  Manage and maintain an efficient ATM operational processes within designated zone. Examine, oversee, and fine-tune the application system to achieve optimum performance levels. Troubleshoot, repair, and provide 1st line and 2nd line site support of ATM system. Provide ATM cash and stock management and resolved network connectivity issues. Inputs data accurately, displays information and reports in legible format; expertly uses various IT systems and packages. Monitor a wide-ranging operating system hardware and software configuration database of all supporting documentation to ensure data integrity. Expertly uses various ERP solution and packages. Adhering to company guidelines and needed advising innovative new ideas and concepts for new projects and business development. Key Duties: Handling financial transactions ATM Administrator Maintain records of financial transactions Maintain financial records Provide financial product information Perform clerical duties . AML/KYC Analysis and trained on fraud awareness Show less



Sanidya

• Ahmedabad Area, India

• As finance advisor(part-time)

  • Feb 2008 - May 2014

  Managed a portfolio of up to 100 business clients and their insurance needs. Conducted a needs analysis and researched information to identify the best financial products for clients. Sold products to clients, explaining all details so that the client can make an informed choice. Continually met all sales targets set. Acted as the liaison between affluent clients and the organisation’s investment decision-maker. Gain advanced finance and capital markets education through our training and mentoring program. Handled cashier-related enquiries in person, via phone, email or written correspondence. Handled customer complaints with tact and diplomacy; adhered to the response timescales. Show less



own company (coming soon)

• French language tutor(part-time)

  • Apr 2009 - Apr 2014

  Taught French to CBSE and CCE Indian Board students from std 6 to 10. Prepared students for DALF- A1 to B2 European standard levels. Adapted teaching style to cater for the needs of the individual; created and developed new and stimulating tasks to instil a positive and enjoyable learning environment. Used interactive lessons/materials effectively. Taught French students for immigration to Canada and to France. Applied the latest methods of teaching via internet, video and audio; prepared the students for reading, writing and listening skills in French. Taught English ILTS and French languages/training classes. Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Hsbc

  • Sep 2007 - Feb 2008



Sanidya

• Ahmedabad Area, India

• Finance Advisor

  • Nov 2002 - Dec 2006

  Owner of my own business which was same as previously mentioned above mention Owner of my own business which was same as previously mentioned above mention



Asyst international

• London, United Kingdom

• Implementation Consultant

  • May 2002 - Aug 2002

  Implementing of access accounting solutions.On site and telephone support of access accounting.Troubleshooting ,Training,Installation and Technical support.SQL server Administration and Crystal report writing. Implementing of access accounting solutions.On site and telephone support of access accounting.Troubleshooting ,Training,Installation and Technical support.SQL server Administration and Crystal report writing.



SCALA INTERNATIONAL LIMITED

• Accounting

• Hotline support consultant

  • Mar 1999 - Mar 2002

  Responsible for Mainly French (france/Belgium/Luxembourg and Swiss side of france) customers 1st and 2nd line support,Application support of Scala accounting software products,Technical support of SQL administration data base. Responsible for Mainly French (france/Belgium/Luxembourg and Swiss side of france) customers 1st and 2nd line support,Application support of Scala accounting software products,Technical support of SQL administration data base.