Senior Services Engineer

• Nov 2022 - Present

Manager - Assembly Engineering || Laser

• Feb 2021 - Oct 2022

# Working as a NPI- Subject Matter Expert (SME- Laser) for the successful implementation of the manufacturing projects. # Responsible for complete assembly line Laser welding process. # Responsible for Design Qualification, Installation qualification, Operational qualification, and Process qualification to prepare a line ready for production. # Work responsibility includes proving the product dimensionally, Reliability test and cosmetically. # Development of Laser parameters to prove the product in reliability test with good cosmetic yield. # Taking care of DDS (Dent, Damage and Scratch) during the process. # Working with CFT Team for Line development and making changes accordingly. # Co-Ordinate with Machine and Fixture suppliers to get day to day issue resolved. # Conducting the work, start and work closure meeting with team and guiding the team members to drive the results. # Manage all operations related NPI communications, upward and downward through the organization; escalate key issues and present options for resolution to the executive team. # Prepare DOE document & conduct the trials accordingly to achieve CP & CPk. # Doing Why-Why analysis and FACA, based on DOE results. # Make and maintain work instructions, process parameter charts. # Be responsible for the introduction and implementation of changes and new processes or innovations using the appropriate tools # Interacting with client to know their requirements and implanting the same. # Interacting with client and update the daily production status and challenges faced. # Working on FATP feedback and complains and resolving on high priority.

Service Team Leader

• Mar 2020 - Feb 2021

Trumpf in dubai is taken Care by ATAD international.Job Duties: # Planning and scheduling the resource along with service Coordinator. Developing weekly and monthly work schedule and assign jobs to individual employees.# Promoting service Annual maintenance contracts. Increasing sales and maximize overall revenue.# Ensure delivery of maintenance contracts services on time, within scope and within budget. Ensure timely renewal of contracts.# Improving customer satisfaction. Doing meeting with customer on regular basis to know their service needs and developing an effective practical solution.# Plan and implementing comprehensive training program for all laser engineers.# Taking care of all the special tool needed for work and checking on regular basis with the engineer to ensure they have all the tools needed for their day to day work.# Giving support to engineers on field on day-to-day work when needed.# Giving In-house support to engineers and customers.

Senior Service Engineer

• Jun 2016 - Mar 2020

Job DutiesTaking Care of Trumpf Customers in U.A.E. and Middle East countries like Qatar, Jordan, Kuwait,Egypt, Oman etc .# Taking care of Trumpf Co2 and Fiber lasers of all versions and models. And giving support for Punching machines when needed.# Re fabrication of the used machines.# Health inspection of the machine. # Taking Care of Trulaser Kuka Robot and Weld. # Site inspection before old and new machine Installation.# Diagnosing and Repairing machines at customer site when under breakdown.# Keeping customer machine records and taking feedback from customer about the due service.# Installation and commissioning of new as well as old machines.# Organising and doing the Preventive Maintenance of machines.# Generating service reports on Trumpf Online SAP SIS mobile system.# Giving Operator Training's and Service related training to customer onsite.# Safety guidance and Safety training for the laser machines.# Making Supplement reports in special cases of breakdowns, Installation, Accidents etc. when required.# Communicating with Germany for solving the breakdown issues on machines.# Follow up on the Customer Spares and breakdowns.

International Service Engineer

• Aug 2015 - May 2016

Taking Care complete product range of Kaltenbach GMBH for the customers located in Middle east countries including United Arab Emirates, Qatar, Kuwait, Saudi Arabia, Jordan, Egypt etc. Job Responsibilities Include: # Site inspection before new machine Installation. # Diagnosing and Repairing machines at customer site when under breakdown. # Keeping customer machine records and taking feedback from customer about the due service. # Installation and commissioning of new as well as old machines. # Organizing and doing the Preventive Maintenance of machines. # Generating service reports. # Giving operator and service related training to customer onsite. # Liaise with Spares Part Department on demand for prices/delivery. # Duty of giving telephone support in the office whenever required. # Giving Online Support to the customer for breakdowns.

Service Engineer- Laser technology

• Jun 2011 - Jul 2015

Taking Care of customers in North India and as well as other regions in India for:  Site inspection before new machine Installation.  Diagnosing and Repairing machines at customer site when under breakdown.  Keeping customer machine records and taking feedback from customer about the due service.  Installation and commissioning of new as well as old machines.  Organizing and doing the Preventive Maintenance of machines.  Generating service reports.  Giving operator and service related training to customer onsite.  Liaise with Spares Department on demand for prices/delivery.  Internal service of Shop floor machine at Pune office  Maintaining Tech Centre machines  Duty of giving telephone support in the office whenever required

Maintenance Engineer

• Sep 2010 - Jun 2011

Maintenance Deptt  Scheduling and Planning of Preventive and Breakdown maintenance complete plant  Scheduling , Planning and Procurement of Spare Parts management.  Providing technical reports and documentation, according to company standards.  Commissioning and Installation of New machine.  Created and maintained online Corrective Action Report system.  Doing Kaizen and Implementation of Power saving Equipments.  Monitored equipment utilization and machine downtime with responsibility for the implementation of corrective and preventative actions.  Installation, repairing, and maintenance of all process control, electrical and electronic related equipments through the coordination of maintenance teams including controllers, transmitters and static measuring device.  Tasks at work include support of senior technicians and system engineers in the troubleshooting, operation, and maintenance of various electronic and electrical equipment such as PLC, SERVO DRIVES, AUXILIARY MOTORS, RTD, SENSORS, PNEUMAETIC SYSTEM etc.

Graduate Engineering Trainee

• Sep 2009 - Aug 2010

Looking after the complete Plant Maintenance including breakdown and Preventive maintenance of CNC machines. Looking after the complete Plant Maintenance including breakdown and Preventive maintenance of CNC machines.