Experience

Wings

• India
• Design Services
• 1 - 100 Employee

• Social Media Manager

  • May 2023 - Present

  1. Conducting studies on current benchmark trends and audience preferences 2. Creating and implementing a social media strategy that is in line with corporate objectives 3. Create, edit, publish, and distribute compelling material on a daily basis (for example, original text, photographs, videos, and news). 4. Keep track of SEO and online traffic stats. 5. Oversee the design of social media accounts (for example, the Facebook timeline cover, profile photographs, and blog layout). 6. Suggestion and implementation of new features to increase brand exposure, such as promotions and contests 7. Maintain current knowledge of contemporary technologies and trends in social media, design tools, and apps. Show less



Point One Promotions

• India
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • Mar 2023 - May 2023

  ● Serve as the primary point of contact for assigned clients, building and maintaining strong relationships with key stakeholders. ● Develop and execute customized digital marketing strategies that align with client objectives, leveraging a range of channels and tactics such as social media strategy, content creation, campaign ideation. ● Collaborate with cross-functional teams, including design, content, and analytics, to ensure the successful implementation of campaigns and deliverables. ● Conduct regular check-ins with clients to assess campaign performance, identify opportunities for optimization, and communicate progress towards goals. ● Conduct regular check-ins with clients to assess campaign performance, identify opportunities for optimization, and communicate progress towards goals. ● Provide support to the business development team, such as creating proposals and presentations for potential clients. ● Ensure that all client projects are delivered on time, within budget, and to a high standard. ● Attend client meetings and provide updates on the progress of projects. ● Updating the team on client meetings through written MOMs and discussions. ● Innovative, creative thinking skills to ensure the organization is providing a cutting-edge client experience. Show less



The Merki - Digital Marketing Agency

• India
• Advertising Services
• 1 - 100 Employee

• Digital Marketing Associate and Content Writer

  • Nov 2021 - Dec 2022

  Staying in touch with clients; Daily updates and follow up; Creating contents for websites with SEO keywords; Business meetings with clients to acquire new projects; On-time delivery and quality rich content Staying in touch with clients; Daily updates and follow up; Creating contents for websites with SEO keywords; Business meetings with clients to acquire new projects; On-time delivery and quality rich content



Elsevier

• Netherlands
• IT Services and IT Consulting
• 700 & Above Employee

• ORF Associate

  • Sep 2021 - Oct 2022

  Maintain Customer experience at all times Ensure all the assigned activities orders/agreements/emails requests are processed within the agreed TAT & quality. Respond professionally to customer queries by phone/ and e-mail using the Best Practice guidelines. Adhering to Business/Process requirements as per SOP/Training Module. Develop in-depth knowledge of their process/business Complete RCA (Root Cause Analysis) for any escalations received for the team with appropriate CAPAs Understand and have end to end process knowledge for the process Ensure all assigned application UATs are completed within schedule Ensure Quality Audited whenever required for the team Be the key resource and support for the Account Manager in the sales process Assist the sales person in preparing trials, agreements and liaise with Fulfilment to ensure the timely entitlement of the service; create proposals Liaise with Regional E-Helpdesk and Fulfilment on any access and entitlements issues; Data accuracy; Plan and work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate. Provide flexible support for team members and other teams. Demonstrate a positive and flexible approach to changing business priorities. Develop a network necessary to knowledgeably respond to customer enquiries, requests and claims etc., Identify and escalate recurring or consistent problems with system functionality and process. Contribute ideas to the improvement of Process. Is able to effectively identify and analyse problems and propose solutions. Show less



Euro Exim Bank

• Saint Lucia
• International Trade and Development
• 700 & Above Employee

• Content Writer

  • Mar 2021 - Jul 2021

  I supervise the blogs written by the freelancers and research topics for blog writing. I have also contributed some content changes in the official website. I do a lot of research on content and blog writing so that I can improvise. I prepare vlog contents, emails for marketing campaign contents, user manuals (for the software team), and prepare presentations for meeting. I am a multi-tasker and would love to take up new challenges. I supervise the blogs written by the freelancers and research topics for blog writing. I have also contributed some content changes in the official website. I do a lot of research on content and blog writing so that I can improvise. I prepare vlog contents, emails for marketing campaign contents, user manuals (for the software team), and prepare presentations for meeting. I am a multi-tasker and would love to take up new challenges.



codemantra

• Information Technology & Services
• 200 - 300 Employee

• Content Writer

  • Jun 2019 - May 2020

  I was writing content for e-publishing company. We write descriptions for images based on the book's surrounding text. I have written contents for Pearson, JBL, Wells Fargo's e-publishing contents. I was writing content for e-publishing company. We write descriptions for images based on the book's surrounding text. I have written contents for Pearson, JBL, Wells Fargo's e-publishing contents.



Vanshi Manthan Vidyashram - India

• India
• Education Administration Programs
• 1 - 100 Employee

• Teacher

  • May 2018 - May 2019

  I have made creative lesson plans to make the subject more interesting for the children and weekly worksheets to improve the child's knowledge and test his/her grasping skill. I have conducted various fun filled activities for children to learn in an innovative way. I have also shown various interesting subject related videos thereby utilizing the smart class facility. I have made creative lesson plans to make the subject more interesting for the children and weekly worksheets to improve the child's knowledge and test his/her grasping skill. I have conducted various fun filled activities for children to learn in an innovative way. I have also shown various interesting subject related videos thereby utilizing the smart class facility.