Sanja Vidackovic

eBanking Support at Valiant Bank AG
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Contact Information
us****@****om
(386) 825-5501
Location
Sigriswil, Berne, Switzerland, CH
Languages
  • German Native or bilingual proficiency
  • Croatian Native or bilingual proficiency
  • Serbian Native or bilingual proficiency
  • English Full professional proficiency
  • French Professional working proficiency

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Experience

    • Switzerland
    • Banking
    • 700 & Above Employee
    • eBanking Support
      • Mar 2016 - Present

      Professional support in G/E/F via phone, chat and Email. Improvement of texts of the eBanking landing page. Team best of cross selling electronic payment products for two years in a row. Assistance in the security of in- and external agencies. Professional support in G/E/F via phone, chat and Email. Improvement of texts of the eBanking landing page. Team best of cross selling electronic payment products for two years in a row. Assistance in the security of in- and external agencies.

    • Co-Owner / Store Manager
      • Nov 2010 - Present

      Co-owner of the family business, responsible for purchasing the fashion collection in Paris and the POS in the store, decoration of the interior as well as the window, handling day-to-day business, consulting and billing. Co-owner of the family business, responsible for purchasing the fashion collection in Paris and the POS in the store, decoration of the interior as well as the window, handling day-to-day business, consulting and billing.

    • Sales Manager
      • May 2012 - Nov 2012

      Acquisition of new and existing customers, winning new clients such as the Heineken Group for example. Translating presentations & pitches (G-E; G-F) for clients like Mercedes, Adidas or Red Bull. Development of internal sales standards & maintenance of data base and consultation. Acquisition of new and existing customers, winning new clients such as the Heineken Group for example. Translating presentations & pitches (G-E; G-F) for clients like Mercedes, Adidas or Red Bull. Development of internal sales standards & maintenance of data base and consultation.

    • Tour Operator
      • May 2011 - Oct 2011

      Coordination at the Airport with up to 600/ hour. Reception and (emergency) care of guests. General administration at the office, including bookings and complaint management. Coordination at the Airport with up to 600/ hour. Reception and (emergency) care of guests. General administration at the office, including bookings and complaint management.

    • Switzerland
    • Media Production
    • 1 - 100 Employee
    • Edito & Project Manager in charge
      • Mar 2006 - May 2008

      Editor/ Project Manager in charge for the lifestyle magazine 7sky People and editor for 7sky. Representing the Editor in chief during a six months absence. Main tasks included the research, organization and realization of topics, texts, interviews & images as well as translations from E-G from in-and external staff. A close cooperation with international sponsors, brand representatives and interview partners made an important impact for the great success of both magazines. Editor/ Project Manager in charge for the lifestyle magazine 7sky People and editor for 7sky. Representing the Editor in chief during a six months absence. Main tasks included the research, organization and realization of topics, texts, interviews & images as well as translations from E-G from in-and external staff. A close cooperation with international sponsors, brand representatives and interview partners made an important impact for the great success of both magazines.

    • Flight Attendant
      • Jun 1998 - Nov 2001

      Strong skills in customer service, communication, friendly, positive, caring, stress resident, diplomacy and a professional appearance. Strong skills in customer service, communication, friendly, positive, caring, stress resident, diplomacy and a professional appearance.

Education

  • Schweizerische Textakademie, Zürich
    Texterin, Marketing writer - Texter
    2013 - 2013
  • Didact Tourismusakademie, München
    Tourismusfachkraft, Management, Tourismus und Reisedienste
    2004 - 2005
  • Hotelfachschule SHV Regina
    Hotelfachfrau
    1994 - 1996

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