Sanja Vidackovic
eBanking Support at Valiant Bank AG- Claim this Profile
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German Native or bilingual proficiency
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Croatian Native or bilingual proficiency
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Serbian Native or bilingual proficiency
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English Full professional proficiency
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French Professional working proficiency
Topline Score
Bio
Experience
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Valiant Bank AG
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Switzerland
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Banking
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700 & Above Employee
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eBanking Support
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Mar 2016 - Present
Professional support in G/E/F via phone, chat and Email. Improvement of texts of the eBanking landing page. Team best of cross selling electronic payment products for two years in a row. Assistance in the security of in- and external agencies. Professional support in G/E/F via phone, chat and Email. Improvement of texts of the eBanking landing page. Team best of cross selling electronic payment products for two years in a row. Assistance in the security of in- and external agencies.
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Co-Owner / Store Manager
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Nov 2010 - Present
Co-owner of the family business, responsible for purchasing the fashion collection in Paris and the POS in the store, decoration of the interior as well as the window, handling day-to-day business, consulting and billing. Co-owner of the family business, responsible for purchasing the fashion collection in Paris and the POS in the store, decoration of the interior as well as the window, handling day-to-day business, consulting and billing.
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Sales Manager
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May 2012 - Nov 2012
Acquisition of new and existing customers, winning new clients such as the Heineken Group for example. Translating presentations & pitches (G-E; G-F) for clients like Mercedes, Adidas or Red Bull. Development of internal sales standards & maintenance of data base and consultation. Acquisition of new and existing customers, winning new clients such as the Heineken Group for example. Translating presentations & pitches (G-E; G-F) for clients like Mercedes, Adidas or Red Bull. Development of internal sales standards & maintenance of data base and consultation.
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Tour Operator
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May 2011 - Oct 2011
Coordination at the Airport with up to 600/ hour. Reception and (emergency) care of guests. General administration at the office, including bookings and complaint management. Coordination at the Airport with up to 600/ hour. Reception and (emergency) care of guests. General administration at the office, including bookings and complaint management.
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7sky publishing
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Switzerland
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Media Production
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1 - 100 Employee
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Edito & Project Manager in charge
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Mar 2006 - May 2008
Editor/ Project Manager in charge for the lifestyle magazine 7sky People and editor for 7sky. Representing the Editor in chief during a six months absence. Main tasks included the research, organization and realization of topics, texts, interviews & images as well as translations from E-G from in-and external staff. A close cooperation with international sponsors, brand representatives and interview partners made an important impact for the great success of both magazines. Editor/ Project Manager in charge for the lifestyle magazine 7sky People and editor for 7sky. Representing the Editor in chief during a six months absence. Main tasks included the research, organization and realization of topics, texts, interviews & images as well as translations from E-G from in-and external staff. A close cooperation with international sponsors, brand representatives and interview partners made an important impact for the great success of both magazines.
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Flight Attendant
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Jun 1998 - Nov 2001
Strong skills in customer service, communication, friendly, positive, caring, stress resident, diplomacy and a professional appearance. Strong skills in customer service, communication, friendly, positive, caring, stress resident, diplomacy and a professional appearance.
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Education
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Schweizerische Textakademie, Zürich
Texterin, Marketing writer - Texter -
Didact Tourismusakademie, München
Tourismusfachkraft, Management, Tourismus und Reisedienste -
Hotelfachschule SHV Regina
Hotelfachfrau