Experience

Cheil Centrade Adriatic

• Serbia
• Advertising Services
• 1 - 100 Employee

• Delivery Manager - Lead

  • Jan 2023 - Present

  * Leading a team of junior technical project managers* Tracking all of the projects assigned to the team from start to finish, in order to ensure delivery on time and within budget* Management of end-to-end delivery of aligned features, product launches and market activations, linked to a global program* Coordination of resources across all levels of the team* Evaluation of the time, risk and resources of the project assignment* Monitoring and control of content delivery by the client or external provider for all new and existing projects* Synchronization of daily needs and requirements of internal and external teams* Analysation of change requests, judging whether they are valid and within the scope of work* Definition of clear deliverables, roles and responsibilities for team members required for specific projects or initiatives* Identification of potential risks and blockers* Escalation management in case of risks and blockers, in terms of informing the relevant points of contact * Management of escalations that come from the client* Participation with senior management in order to define project scope and goals for project members* Maintenance and improvement of project documentation* Onboarding of new members of the team* Identification of opportunities to improve existing processes and procedures* Organization and arrangement of the training program for new people* Helping the senior management with the creation of KPI procedures* Creation of project reports after each milestone in which the team participates Show less

• Junior Technical Project Manager

  • Jun 2022 - Jan 2023

  - Leading a team of testers and configurators responsible for content and e-commerce configurations for product launches, as part of a Web Operations team for the client (Philip Morris International)- Organization and coordination of different product launch phases, such as configuration, UAT and go-live- Risk management and identification of potential blockers- Change request management and escalations- Training and onboarding of new team members - Communication with different stakeholders from client's side- Technical support and point of contact for both internal and external teams- Complex configurations in Adobe Experience Manager and Hybris Show less

• Quality Assurance Analyst - Philip Morris International, Samsung

  • Jul 2021 - Jun 2022

  - Quality assurance of IQOS and Samsung websites for different countries- Evaluation of work delivered by content publishers, authors & developers performed in software & CMS such as Adobe Experience Manager, SAP Hybris, Drupal and Salesforce- Evaluation of materials and requests that the client provides, assurance that they are according to HQ standards- Performance of QA test cases

• Content Author - Samsung

  • Mar 2021 - Jul 2021

  - Creation of website content for Samsung per HQ guides, for North American and Latin American countries, using Adobe Experience Manager CMS- Registration of products on Samsung website- Asset editing in Adobe Photoshop- Daily communication with web publishing coordinators, quality assurance analysts and project managers in order to provide high quality work with no delays



Freelance

• Website Manager

  • Mar 2019 - Mar 2021

  - Creation and management of websites in Wordpress & Joomla - Creation and management of websites in Wordpress & Joomla



Engoo

• South Korea
• E-Learning Providers
• 700 & Above Employee

• Teaching Assistant

  • Sep 2017 - Mar 2019