Customer Relationship Management Specialist

• Sep 2021 - Present

telebet marketing

• Aug 2014 - Sep 2021

- Working as a Telebet agent, with the remarkable knowledge in Sports Domain and, excellent customer communication skills. - I also have a hands on expertise on various softwares used to place a bet as telebet operator including but not limited to telebet, playtech IMS and Admin. - I also have keen interest in marketing and, I use my communication skills to make customers aware of various schemes/offers and prompt them. - I as well take delight in assisting customers in all possible way and, guide them in right direction as and when needed. Show less

Volunteer

• Mar 2014 - Aug 2014

- Currently assisting the organization as an intern. - Working under the mentor and assisting for database entries, managing the stocks, store handling, marketing and public relations, collecting the stock, raising donations for the organization and assisting in the various charity events. - Currently assisting the organization as an intern. - Working under the mentor and assisting for database entries, managing the stocks, store handling, marketing and public relations, collecting the stock, raising donations for the organization and assisting in the various charity events.

Content Writer and Media Executive

• Jun 2012 - Dec 2012

- Has worked as the production assistant and content writer for the company's website. - Was the assistant producer for the well known television reality show 'Kaun Banega Crorepati'. - Also have done content writing for the company's website and social media publicity campaigns. Crew handling, cast, event coordination are some of the other activities which were the part of my work. - Was the celebrity coordinator for the same television program. (coordinating with the celebrities and setting up schedule for their shoot and hospitality) - Client servicing for the television programme, managing the audiences for the show, publicity campaings through various social media platforms like Facebook, Twitter, Pinterest, Google+. Show less

Contet Writer and Production Assistant

• Jun 2012 - Dec 2012

- Writing Press releases. Assistant script writer for shows like MTV Coke Studio and, Bacardi NH7 Weekender. - Event coordinator for NH7 Weekender and managing the audiences. - Was also a part of the gigs which have been taking place at various well known lounges like, 'Hard Rock Cafe', 'Blue Frog', 'Grand Hyatt'. (event setup and social media publicity). - Database handling, managing the event orders, uploading content on website and other social media platforms, carrying out publicity campaigns, client servicing and making strong public relations were an integral part of the learning process. Show less

intern at Ogilvy and Mather

• Jul 2012 - Sep 2012

public relations public relations

intern

• Apr 2011 - May 2011

production intern production intern