Experience

Bandhan Mutual Fund

• India
• Financial Services
• 200 - 300 Employee

• customer care

  • Feb 2009 - Present

  • Ensuring high levels of client response at customer touch, handling calls enhance interaction with distributors and investors over telephone. • Meeting Distributor’s frequently to share the feedbacks. • Handling Branch operation with the Positive approach • Handling calls to ensure high level of client pleasure with the proper certification. • Handling queries, complaints and providing correct information in a timely and concise manner. • Raising the queries to the concerned departments and following up with back office to ensure • immediate Service to the Clients And Distributor’s • Guiding investors and the distributors about the latest changes in schemes and products. • Providing latest Information on market and updating the walk-in Clients. Show less



DSP BLACK ROCK MUTUAL FUND

• Customer care - Operation

  • Feb 2008 - Feb 2009