Asst. Service Delivery Manager(~Team Lead)

• Jan 2023 - Present

Lead Recruiter

• Jan 2022 - Feb 2023

• Achieved good conversion ratio of submittals into interview and placement. • Taken continuous follow-up for the documentation and onboarding of the candidates. • Handled Client’s requirements Managing and mentoring the team while providing them proper guidance and training. • Monitoring the targets of the team members and helped them to achieve them. • Worked as a mentor and handled 4 – 5 recruiters and helped them in understanding full recruitment cycle. • Skilled with team… Show more • Achieved good conversion ratio of submittals into interview and placement. • Taken continuous follow-up for the documentation and onboarding of the candidates. • Handled Client’s requirements Managing and mentoring the team while providing them proper guidance and training. • Monitoring the targets of the team members and helped them to achieve them. • Worked as a mentor and handled 4 – 5 recruiters and helped them in understanding full recruitment cycle. • Skilled with team management, account management, recruiting. • Handled healthcare clients and helped the team to understand their requirement. • Keeping track of all recruiting metrics for the future need.

Senior Healthcare Recruiter

• Jan 2019 - Jan 2022

• Handled healthcare requirements for the different US base clients. • Sourced and handled different candidate for the requirements assigned by the clients. • Performed Interview and offer DDC and accepted both on the client portal. • Responsible for full-cycle: Sourcing, closing, submitting, interview scheduling, offer extending and the start of the candidate at the different client. • Responsible for sourcing talented candidates according to the job description of the client… Show more • Handled healthcare requirements for the different US base clients. • Sourced and handled different candidate for the requirements assigned by the clients. • Performed Interview and offer DDC and accepted both on the client portal. • Responsible for full-cycle: Sourcing, closing, submitting, interview scheduling, offer extending and the start of the candidate at the different client. • Responsible for sourcing talented candidates according to the job description of the client through various strategies/channels like: Dice, Monster, Career Builder, indeed, etc. • Handling requirement such as RN, LPN, Case Mangers, Physical therapist, Physician, HEDIS Reviewer, HEDIS Abstractor, Certified Medical Assistant, Pharmacist, Medical Billing Specialist, ER Nurse, Utilization Management Technician, Provider network coordinator, Patient Registrar, Admitting Worker. • Achieved good conversion ratio of submittals into interview and placement. • Taken continuous follow-up for the documentation and on-boarding of the candidates.

Healthcare Recruiter

• Nov 2017 - Jan 2019

• Handled healthcare requirements for the different US base clients. • Sourced and handled different candidate for the requirements assigned by the clients. • Responsible for full-cycle: Sourcing, closing, submitting, interview scheduling, offer extending and the start of the candidate at the different client. • Handling requirement such as RN, LPN, Case Mangers, Physical therapist, Physician, HEDIS Reviewer, HEDIS Abstractor, Certified Medical Assistant, Pharmacist, Medical Billing… Show more • Handled healthcare requirements for the different US base clients. • Sourced and handled different candidate for the requirements assigned by the clients. • Responsible for full-cycle: Sourcing, closing, submitting, interview scheduling, offer extending and the start of the candidate at the different client. • Handling requirement such as RN, LPN, Case Mangers, Physical therapist, Physician, HEDIS Reviewer, HEDIS Abstractor, Certified Medical Assistant, Pharmacist, Medical Billing Specialist, ER Nurse, Utilization Management Technician, Provider network coordinator. • Responsible for sourcing talented candidates according to the job description of the client through various strategies/channels like: Dice, Monster, Career Builder, indeed, Jobdiva etc. • Achieved good conversion ratio of submittals into interview and placement. • Taken continuous follow-up for the documentation and on-boarding of the candidates.

Healthcare Recruiter

• Nov 2017 - 2018

Holiday Expert

• Jan 2015 - Oct 2016

• Booked packages for the customers and was responsible for their hotel and cab booking. • Provided assistance from booking of package to the completion of the trip of the customer. • Designed the holiday packages all over India according to the need and the budget of the customer. • Instantly resolved the problem of the customer facing problem during the trip. • Booked packages for the customers and was responsible for their hotel and cab booking. • Provided assistance from booking of package to the completion of the trip of the customer. • Designed the holiday packages all over India according to the need and the budget of the customer. • Instantly resolved the problem of the customer facing problem during the trip.

Human Resources Executive

• Jan 2011 - Apr 2015

• Taken interview of different candidate for the position of security guard, security supervisor, body guard and gunmen. • Assigned locations to the guard and rest other for their duties. • Prepared salary for the employees and distributed them. • Entered data correctly to the system with the complete details. • Taken interview of different candidate for the position of security guard, security supervisor, body guard and gunmen. • Assigned locations to the guard and rest other for their duties. • Prepared salary for the employees and distributed them. • Entered data correctly to the system with the complete details.

Customer Service Associate

• Aug 2009 - Oct 2010

• Answered high volume call from the customer to resolve their problems. • Entered the complete data into the system for the resolution provided to the customer. • Provided complete customer service and the resolutions of the problem faced by the customer with TV channels. • Activated/ deactivated different TV channels from the customer account. • Answered high volume call from the customer to resolve their problems. • Entered the complete data into the system for the resolution provided to the customer. • Provided complete customer service and the resolutions of the problem faced by the customer with TV channels. • Activated/ deactivated different TV channels from the customer account.

Customer Care Executive

• Jun 2008 - Aug 2009

• Answered high volume call from the customer to resolve their problems. • Entered the complete data into the system for the resolution provided to the customer. • Provided complete customer service and the resolutions of the problem faced by the customer with their Sim cards. • Answered high volume call from the customer to resolve their problems. • Entered the complete data into the system for the resolution provided to the customer. • Provided complete customer service and the resolutions of the problem faced by the customer with their Sim cards.