Project Manager

• Mar 2023 - Present

Associate

• May 2022 - Dec 2022

제조 개발 엔지니어

• Sep 2021 - May 2022

Marketing Staff

• Jan 2020 - Apr 2020

• Conducted Malaysian market research to prepare a feasibility report for the Terengganu Hotel project. • Assisted the team in providing market entry consulting services for global companies. • Carefully conducted due diligence to ensure that all information provided by clients was consistent with the Malaysian law. • Promoted sales through effective advertising strategies and hosting open house events. • Conducted Malaysian market research to prepare a feasibility report for the Terengganu Hotel project. • Assisted the team in providing market entry consulting services for global companies. • Carefully conducted due diligence to ensure that all information provided by clients was consistent with the Malaysian law. • Promoted sales through effective advertising strategies and hosting open house events.

Hotel Receptionist

• Aug 2019 - Nov 2019

• Ensured that all operations are fully respected and followed according to the company’s standards and procedures. Received a reference letter from the director of the department for employee recognition. • Responded to guest requests and queries promptly and provided services with a thorough understanding of guests’ needs. Received best ratings for four consecutive months. • Communicated VIP customer schedule across team for efficient collaboration. • Ensured that all operations are fully respected and followed according to the company’s standards and procedures. Received a reference letter from the director of the department for employee recognition. • Responded to guest requests and queries promptly and provided services with a thorough understanding of guests’ needs. Received best ratings for four consecutive months. • Communicated VIP customer schedule across team for efficient collaboration.

Concierge

• Jan 2018 - Jan 2019

-To oversee the concierge operations, doormen, bellmen, valet parking and to supervise the area ensuring that all standards and procedures are fully known and followed. - Responded to guest requests and queries providing a knowledgeable, efficient and helpful information service. - Developed a strong knowledge of the hotel's facilities and services and of the surrounding community -To oversee the concierge operations, doormen, bellmen, valet parking and to supervise the area ensuring that all standards and procedures are fully known and followed. - Responded to guest requests and queries providing a knowledgeable, efficient and helpful information service. - Developed a strong knowledge of the hotel's facilities and services and of the surrounding community

Food And Beverage Assistant

• Jul 2013 - Dec 2013

• Plan, forecast and execute food and beverage orders and adhere to food, health and safety standards. • Process customer complaints patiently and Always strive towards an exceptional customer experience. • Check food and beverage supplies and place order when needed • Plan, forecast and execute food and beverage orders and adhere to food, health and safety standards. • Process customer complaints patiently and Always strive towards an exceptional customer experience. • Check food and beverage supplies and place order when needed