Sanelisiwe Mgobozi
Operations Manager at Hazmat Global Support Services- Claim this Profile
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English Full professional proficiency
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Zulu Professional working proficiency
Topline Score
Bio
Credentials
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Certificate in End User Computing: Microsoft Office 2003
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Experience
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Hazmat Global Support Services
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United Kingdom
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Freight and Package Transportation
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1 - 100 Employee
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Operations Manager
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Jun 2017 - Present
Opening and closing of airfreight and road freight files from A-Z, ensuring shipments are collected from Clients & packaged correctly according to hazardous international regulations, meet customer deadlines. Make bookings with transporters and airlines. Submitting import and Export entries to Customs department; ensuring shipments are lodged with the airlines receiving POD’S & Updating of all clients on a daily basis. Quoting and booking of all road Freight and airfreight shipments .Administer daily operations, Track and Trace all shipments. Coordinate daily planning of cargo; liaising directly with transporters on a daily basis. Managing stock on a daily basis Create waybills for clients, ensure all documentation is correct. Send out pre-alerts to our agents. Issue invoices to clients. Call new and existing clients. Set up sales meetings with clients across Durban especially clients that deal with hazardous packaging and movement. Follow up after a week with the sales meeting I had been to. Send weekly Sales and operations reports to the commercial director of hazmat. Review & implement business producers. Plan company activities, manage Financial budgets; take care of company expenditure and bills, Responsibilities, Handle business opportunities, provide strong Management & leadership to all staff. Work with department heads to achieve company Strategic objectives. , liaising directly with transporters and airlines on a daily basis.
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EXPORT / IMPORT CONTROLLER
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Nov 2015 - Present
Ensuring that any problems identified with the file are brought to the attention of the Operations Manager / Snr Customer Services Controller as soon as possible; Ensuring that cash clients are advised of the total charges for the shipment beforehand; Requesting proof of payment from cash clients before the shipment is delivered to the airline for export; Ensuring that once all the documentation is correct and the shipment is on hand that the file is loaded onto Ship Shape; Ensuring that once the file has been loaded onto Ship Shape that the automated file reference number is written onto the file; Ensuring that once the file has been registered that the MAWB and labels are printed and placed into the file; Ensuring that if the shipment is to be collected by CFR that the driver is issued with a collection note; Ensuring that once the file is complete in its entirety that it is placed in the correct ' ready for ‘follow-up’; Ensuring that should the shipment come into the CFR warehouse that a GRN is received from the Warehouse Controller detailing the information as shown in the SOP; Ensuring that once received the GRN has been received from the Warehouse Controller that it is scanned / faxed directly to the client acknowledging receipt of the shipment and highlighting any discrepancies if any i.e. cargo damages etc… Ensuring that once the shipment has been received that the relevant stickers are correctly placed onto the shipment; Ensuring that the completed documents are placed into the ‘Dispatch Tray’ ready for the driver to deliver the shipment to the respective ‘Ground Handling Agent’ or directly to the Airlines whichever is applicable; Ensuring that cargo ‘flown as booked’ that a copy of the stamped and signed MAWB is received back from the relevant Airline; Ensuring that once the completed MAWB has been checked that it is placed in the file.
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Imperial Retail Logistics
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South Africa
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Transportation, Logistics, Supply Chain and Storage
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400 - 500 Employee
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Transporter Controller
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Sep 2013 - Jul 2015
Coordinate daily planning of cargo, ensure systems are managed and updated. Registering of files, creating invoices, forward draft copies of invoices for approval, flagging invoices on system, allocating loads to drivers, Data Capturing, liaising directly with transporters on a daily basis, splitting of RMA'S, solving queries and claims, updating return of stock. Taking stock orders from our customers, updating customers with The ETA of stock, handling uplifts. Sending and following up on documents for courier. Ensure that the correct rates are applied for specific customers. Ensure correct rate, volume and kilometres are applied prior to submitting invoices. Generate Purchased Orders, get authorisation from Warehouse Manageress, send to supplier and track order. Set up meetings, organise Management schedules to ensure availability for meetings (internal and external) Submit weekly revenue schedules, submit monthly statistics. Consolidate loads to ensure higher revenue is earned. Understand cargo loading and dispatching procedures Track truck status on a daily basis. Managing/ supervising on the road trucks
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African Logistics Services
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Guinea
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Export / Import Airfreight Assistant Controller
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Sep 2012 - May 2013
Cargo dues, Bills of entries, SADC Certificates, Invoicing, Registration of new files on Ship Shape, Liaising with shipping companies, Making vessel bookings with shipping lines, Updating clients with stack dates, assist in loading of containers, capturing of cheques via C-track Cargo dues, Bills of entries, SADC Certificates, Invoicing, Registration of new files on Ship Shape, Liaising with shipping companies, Making vessel bookings with shipping lines, Updating clients with stack dates, assist in loading of containers, capturing of cheques via C-track
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Container Logistic Clerk
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Feb 2011 - Sep 2012
Ensuring all audit files are filed by vessel and voyage in sequence, sourcing of products and also monitoring of BEE status of suppliers, Issuing releases to customers, tracking of returns of containers within specific period. Checking container availability with various depots so to issue a release to a customer in need of a container Ensuring all audit files are filed by vessel and voyage in sequence, sourcing of products and also monitoring of BEE status of suppliers, Issuing releases to customers, tracking of returns of containers within specific period. Checking container availability with various depots so to issue a release to a customer in need of a container
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MTN
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United States
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Advertising Services
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1 - 100 Employee
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Customer Care Consultant
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Nov 2010 - Jul 2011
Courteously & timeously answer all inbound telephone calls, strive to make callers feel valued and important; attend to needs and queries of callers as required within procedures, provide help with all basic prepaid products and services, handsets, data and network coverage queries. Load all product services on the system as required by customers as dictated by company policies and business rules ensure accurate logging of all calls, escalate any anomalies. Support work performed by others, follow up on escalated queries and provide feedback to management and customers
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Education
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2013 - 2015
Damelin College
Logistics in Supply Chain and Management -
2002 - 2006
Durban Academy High School
High School, Business/Commerce, General -
PC Training and Business College
Certificate in End User Computing: Microsoft Office 2003, Information Technology
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