Sanelisiwe Mateta
Marketing Associate at iseli energy- Claim this Profile
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English Native or bilingual proficiency
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Xhosa Native or bilingual proficiency
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Afrikaans Limited working proficiency
Topline Score
Bio
Credentials
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Social Media Marketing
HubSpot AcademyAug, 2023- Nov, 2024
Experience
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iseli energy
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South Africa
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Solar Electric Power Generation
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1 - 100 Employee
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Marketing Associate
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Aug 2023 - Present
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stayin' SANE
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Cape Town, Western Cape, South Africa
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Artist
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Jul 2023 - Present
Original Artworks by Sane Caricatures, cover arts, book covers, portraits Original Artworks by Sane Caricatures, cover arts, book covers, portraits
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Everyset
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United States
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Entertainment Providers
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1 - 100 Employee
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Project Assistant
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Nov 2020 - Mar 2023
Project Assistant/Casting Assistant Support to the Account Managers: Supported client services with inquiries and product navigation Assisted clients (ADs, Casting Directors, BGPAs, and Production Accountants) with inputting data into our system. Attended the Account Management Phone Line/emails Stood in for the Account Managers during weekends or when one was out Helped the AD team with inputting call times/timesheets/sending the timecards Customer Support: - Responded to tickets/all general inquiries Attended the Customer Support email and Main Phone Line via Openphone Assisted users with product navigation. Tech Support: Troubleshooting user issues with internal admin tools Creating tickets to the Engineering team via the CRM, Shortcut QA'd product features Reported Product bugs and suggested features based on user feedback Casting: Sourced Background actors (Extras) for roles based on provided script/breakdown on the InHouse Database & Casting Networks. Lined up Picture Picks for the AD Team Cleaned up (updated/sorted) the digital Casting Database Conceptualised Outreach to build Extras database via Hubspot & Social Media Reached out to Background Actors to advise of job details and COVID testing Coordinated with our Casting Director, the AD Team & COVID team to ensure actors were cleared for work and arrived to set. Cast Background extras to a number of projects including (Power Book 3, Dave S3, Aquaman, and The Lost Kingdom, to name a few) Casting Continues Updated task progress on monday.com Created lookbooks for the AD Team on Google Slides Social Media: Managed company social media (Facebook, Instagram & LinkedIn) Scheduled posts via Meta Business for Facebook & Instagram Created graphics Created graphics of FAQs for social media Miscellaneous: Created client prospects database Outreach to client prospects via Hubspot Email Sequences Wrote FAQs for the website based on client feedback on Hubspot's Knowledge Base Show less
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Sow Productions
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Cape Town, Western Cape, South Africa
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Co-Founder
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May 2019 - Dec 2021
Digital Content creation Shooting Still and motion visuals (Events/Corporates/Personal/Family) Image retouching/deep etching Video editing/colour grading Lead generation Management of social media and marketing Digital Content creation Shooting Still and motion visuals (Events/Corporates/Personal/Family) Image retouching/deep etching Video editing/colour grading Lead generation Management of social media and marketing
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Cape Town TV
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Movies, Videos, and Sound
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1 - 100 Employee
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Inventive Cue - Television Producer & Presenter
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Sep 2019 - Aug 2021
Producer & Presenter Produced and conceptualised Talk Show on Creative Entrepreneurship Scriptwriting Presenting/Interviewing Social media management Research and administration Producer & Presenter Produced and conceptualised Talk Show on Creative Entrepreneurship Scriptwriting Presenting/Interviewing Social media management Research and administration
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Amazon Web Services (AWS)
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Virtual Assistant
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May 2020 - Sep 2020
Resolving customer queries for purchases made on the Amazon.com website - telephonically, via chat and email. Answer calls & redirect to relevant departments Track orders for customers Worked in the digital department for 6 weeks, troubleshooting/diagnosing and resolving problems with customer devices and digital content. Worked across the North America and UK marketplace Resolving customer queries for purchases made on the Amazon.com website - telephonically, via chat and email. Answer calls & redirect to relevant departments Track orders for customers Worked in the digital department for 6 weeks, troubleshooting/diagnosing and resolving problems with customer devices and digital content. Worked across the North America and UK marketplace
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Click Africa Digital
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South Africa
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Advertising Services
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1 - 100 Employee
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Studio Manager
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Oct 2019 - Feb 2020
Managed creative team/tasks for housing digital agency (Click Africa Digital) using Asana Task Manager Content creation Shot Still and motion visuals Responsible for studio lead generation Managed studio correspondence Managed studio social media and marketing Managed creative team/tasks for housing digital agency (Click Africa Digital) using Asana Task Manager Content creation Shot Still and motion visuals Responsible for studio lead generation Managed studio correspondence Managed studio social media and marketing
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takealot.com
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South Africa
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Retail
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700 & Above Employee
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Online Shopping Assistant
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Aug 2018 - Nov 2018
Resolve delivery queries and ensure delivery process runs smoothly Answer calls & redirect to relevant departments Refer to Google maps to find accurate delivery details for customers & relay to drivers Track orders for customers Zendesk Resolve delivery queries and ensure delivery process runs smoothly Answer calls & redirect to relevant departments Refer to Google maps to find accurate delivery details for customers & relay to drivers Track orders for customers Zendesk
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UNITE THE MIC
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South Africa
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Managing Director
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Feb 2017 - Jul 2018
Attend to all company’s secretarial duties (emails, telephone, filing, petty cash management) Research and draft funding proposals Draft press releases and curate company newsletters Manage membership program Manage record label music release calendar Responsible for ensuring label artists music is registered and artists are music industry compliant Attend to all company’s secretarial duties (emails, telephone, filing, petty cash management) Research and draft funding proposals Draft press releases and curate company newsletters Manage membership program Manage record label music release calendar Responsible for ensuring label artists music is registered and artists are music industry compliant
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WNS
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India
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Senior Associate
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Nov 2016 - Feb 2017
Billing accounts, Setting up tariffs Booking appointments for faulty meters, New meter installations. SAP and Agent Workbench Billing accounts, Setting up tariffs Booking appointments for faulty meters, New meter installations. SAP and Agent Workbench
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Creative Nestlings
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South Africa
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Research Services
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1 - 100 Employee
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The Nest - Membership Manager
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Jan 2016 - Jul 2016
General Office Assistance (telephone reception/email) Management of databases Preparation for events (exhibitions, assistance with catering and curation.) Promotion of the membership programme (social media, website, walk-ins) Managing booking of the space. (invoicing, setting up, managing calendar) Updating website and adding people to our online network (WordPress) Drafting newsletters and managing Mailchimp General Office Assistance (telephone reception/email) Management of databases Preparation for events (exhibitions, assistance with catering and curation.) Promotion of the membership programme (social media, website, walk-ins) Managing booking of the space. (invoicing, setting up, managing calendar) Updating website and adding people to our online network (WordPress) Drafting newsletters and managing Mailchimp
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Customer Care Solutions
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Telecommunications
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1 - 100 Employee
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Customer Care Advocate
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Nov 2013 - Jun 2014
Liaise with clients over the telephone and drafted escalations directly to relevant people. Made outbound calls/Post vehicle service follow-up Customer support - Email Able to solve problems independently. Liaise with clients over the telephone and drafted escalations directly to relevant people. Made outbound calls/Post vehicle service follow-up Customer support - Email Able to solve problems independently.
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Receptionist
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Jul 2013 - Sep 2013
Receptionist (3 month contract) General Office Assistance (telephone reception printing, Management of Petty cash box Pick up and deliver the mail Open and date stamp all general correspondence Maintain the general filing system and file all correspondence Maintain an adequate inventory of office supplies Provide word-processing and secretarial support Research for projects Receptionist (3 month contract) General Office Assistance (telephone reception printing, Management of Petty cash box Pick up and deliver the mail Open and date stamp all general correspondence Maintain the general filing system and file all correspondence Maintain an adequate inventory of office supplies Provide word-processing and secretarial support Research for projects
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artjamming
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Hong Kong
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Entertainment
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1 - 100 Employee
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Paint facilitator & Art retailer
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Dec 2012 - Jun 2013
• Art retailer (retail pro)/ sales of art supplies• Assist/facilitate art parties. Assist in the production of the art pieces e.g. Paintings• Respond to emails and telephone.
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Art Retailer
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Dec 2012 - Jun 2013
Assist customers with their creative art piecesAttend to the telephone, emails & general store administration Operate till (retail Pro)Plan & facilitate art parties
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Greatmore Studios Trust
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Woodstock
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Administrative Assistant
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May 2011 - Feb 2012
General Office Assistance (telephone reception printing, Copying, scanning, organising office, faxing. Filing Management of databases (Filemaker Pro) Management of Pettycash box Minute Taker at meetings Ordering catering for events, stationery etc Preparation for events for example, hanging of exhibitions, assistance with catering) Distribution of PR material Documenting in photo and film at events (editing with Photoshop when necessary) Compiling demographics at events General Office Assistance (telephone reception printing, Copying, scanning, organising office, faxing. Filing Management of databases (Filemaker Pro) Management of Pettycash box Minute Taker at meetings Ordering catering for events, stationery etc Preparation for events for example, hanging of exhibitions, assistance with catering) Distribution of PR material Documenting in photo and film at events (editing with Photoshop when necessary) Compiling demographics at events
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Education
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Queen's Park High School