Experience

Health Grades Analytics
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Confirmation Specialist

  • Apr 2021 - Present


Medispa Institute

• United States
• Medical Practices
• 1 - 100 Employee

• Assistant

  • Aug 2020 - Apr 2021

  • Reconciled daily revenue using excel to provided end of day report and cash revenue for supervisor • Devised filing system for new patient paperwork with in-house documents to improve record tracking • Engage in patient relations to address concerns with specials and resolve any issues that may arise • Track and analyzed individual patient progress to gain insight in treatment to increase scheduling efficiency • Reconciled daily revenue using excel to provided end of day report and cash revenue for supervisor • Devised filing system for new patient paperwork with in-house documents to improve record tracking • Engage in patient relations to address concerns with specials and resolve any issues that may arise • Track and analyzed individual patient progress to gain insight in treatment to increase scheduling efficiency



The University of Texas at San Antonio

• United States
• Higher Education
• 700 & Above Employee

• Assistant Clerk

  • Aug 2019 - Jul 2020

  • Lead team meetings- initiated agenda with supervisor, encouraged team interaction while maintaining focus • Served as first level of contact to all departments within building; geared customer to appropriate department • Assisted closely with supervisor to verify and investigate parking issue, on a case-by-case basis • Collaborated with marketing and enforcement department to distribute new transportation updates • Lead team meetings- initiated agenda with supervisor, encouraged team interaction while maintaining focus • Served as first level of contact to all departments within building; geared customer to appropriate department • Assisted closely with supervisor to verify and investigate parking issue, on a case-by-case basis • Collaborated with marketing and enforcement department to distribute new transportation updates



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Retail Salesperson

  • Jul 2018 - Dec 2019

  • Built rapport with customers, initiating membership programs and increase sales per transaction • Performed department store opening and closing • Efficiently fulfilled DTCs, delivering ODs and 770 for two in-store departments • Exemplify high levels of personal integrity during heavy traffic sale seasons • Built rapport with customers, initiating membership programs and increase sales per transaction • Performed department store opening and closing • Efficiently fulfilled DTCs, delivering ODs and 770 for two in-store departments • Exemplify high levels of personal integrity during heavy traffic sale seasons



Kung Fu Tea

• United States
• Food and Beverage Services
• 300 - 400 Employee

• Barista

  • Aug 2017 - Aug 2019

  • Trained new employees on daily routines to meet standards set by company partners and franchisers • Established connections with regular customers to improve store’s overall customer satisfaction • Directed work shifts; supported and motivated both front and back of house staff to increase performance • Facilitated in administrative operations- reported cashflow, recorded inventory, and routine updates • Trained new employees on daily routines to meet standards set by company partners and franchisers • Established connections with regular customers to improve store’s overall customer satisfaction • Directed work shifts; supported and motivated both front and back of house staff to increase performance • Facilitated in administrative operations- reported cashflow, recorded inventory, and routine updates