Experience

League of Wisconsin

• United States
• Government Relations

• Administrative Assistant

  • Feb 2020 - Present

  I am so excited to be a part of this great team and to use so many of the skills I have acquired over the years of employment over several different industries. I am so excited to be a part of this great team and to use so many of the skills I have acquired over the years of employment over several different industries.



Exact Sciences

• United States
• Biotechnology Research
• 700 & Above Employee

• Customer Care Associate

  • Sep 2019 - Feb 2020

  I was a customer care associate assisting customers. I took this position so I could move to the Madison area to be close to family. I was a customer care associate assisting customers. I took this position so I could move to the Madison area to be close to family.



Janus Henderson Investors U.S.

• United States
• Investment Management
• 1 - 100 Employee

• Corporate Services

  • Sep 2008 - Sep 2019

  I was hired as the lead for Office Services team working shipping and receiving, mail sort and delivery. I was promoted to Facilities in less than a year responsible for, prioritize work orders to schedule repairs with end users for our team of 3, in charge of maintenance and supplies, coordinated and executed all move requests for three buildings on different campuses. Key Accomplishments ·Responsible for all incoming packages ·Weighing, logging, sorting and delivering mail for 3 buildings ·Prepared overnight shipments for our overseas offices ·Emerging leader award for best in class



Dickensheet & Associates, Inc.

• United States
• Manufacturing

• Cashier

  • Jun 2011 - Jun 2019

  Part time work greeting customers, in charge of registering them as bidders for the daily auction and would collect payment for items purchased. During the year of 2109 I was unable to work much with this amazing company because my full time job at Janus Henderson Investments was requiring me to work weekends. Part time work greeting customers, in charge of registering them as bidders for the daily auction and would collect payment for items purchased. During the year of 2109 I was unable to work much with this amazing company because my full time job at Janus Henderson Investments was requiring me to work weekends.



Foothlills Lighting and Supply

• United States
• Retail

• Returns Clerk/Will Call

  • Dec 2005 - Sep 2008

  I built a valuable relationship with the manufactures allowing shipping of damaged, defective, incorrectly shipped or unwanted goods reducing warehouse inventory of old and outdated product. After leaving for a new job I was asked to come back to work weekends for an additional six months. Key Accomplishments •Reduced damaged goods inventory by $250,000 •Implemented the return process recovering costs of damaged and defective goods •Technical expert for inventory system I built a valuable relationship with the manufactures allowing shipping of damaged, defective, incorrectly shipped or unwanted goods reducing warehouse inventory of old and outdated product. After leaving for a new job I was asked to come back to work weekends for an additional six months. Key Accomplishments •Reduced damaged goods inventory by $250,000 •Implemented the return process recovering costs of damaged and defective goods •Technical expert for inventory system



Scarlet's Casino

• Slot Technician/Attendant

  • Dec 2004 - Aug 2005

  I was promoted to Slot Technician within months in the Gaming Industry, leading a team of technicians that installed and configured all the slot machines to open two new casinos in the gaming town of Central City, Colorado. These casinos were one of the first to have the ticketing system for play. I quickly learned how to isolate any machine that was unable to communicate with the main system so it could be quickly repaired and returned to service at both casinos. I assisted customers with machine failures keeping them in the sprit of playing. Key Accomplishments •Team lead for casino opening two weeks ahead of schedule •Installed, moved, configured and maintained over 400 multiple vender Slot Machines •Main point of contact for the communication system at both sites •Adhere to Colorado Division of Gaming laws



Dener Mortage Company

• United States
• Financial Services
• 1 - 100 Employee

• Receptionist/Post Closing Assistant

  • May 2001 - Oct 2004

  Along with receptionist duties I was the assistant to the office manager, I publishing the daily rate sheet and locked the loans for Loan Officers. I ordered and maintained all office supplies, point of contact for all equipment failures, distributed all incoming mail and overnight packages. After five months loan processing was added to my duties. After a year l was promoted to assistant to the Post Closing manager. Key Accomplishments •Coordinated our office expansion and all office moves •Prepared all final loans for shipping •Completed all FHA insuring documents •Completed a basic Excel course allowing me to improve my skills with the daily rate sheet



Bolle America

• United States
• Medical Equipment Manufacturing

• Warehouse

  • Jun 1994 - Jun 2000

  This was a part time job that I worked while my childern were in school. I was paid by the piece and was one of the top part time worker with the company. This was a part time job that I worked while my childern were in school. I was paid by the piece and was one of the top part time worker with the company.



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Field Engineer/Network Analyst

  • Dec 1979 - Jul 1992

  I built my foundation of skills I use in every job I have held. I was responsible for eight customer accounts insuring optimum performance of their equipment with scheduling engineering changes and preventive maintenance. Working with my customers in some of the most difficult times when their equipment had failed. I kept them up to date with the progress of what was being done to resolve the problem and how long it would take for repairs. After six years in the field I transferred to an internal site where I monitored and recovered network failures to a large data base along with answering incoming calls regarding accessing the data base. Key Accomplishments •Awarded the IBM Means Service award for outstanding customer service while working as a Customer Engineer in the field •Integral part of a team that installed a new backup site for the data base system moving from Tampa, Florida to Lexington, Kentucky •Received an award for stepping up, taking lead and resolved all the failures on a new project that was rolled out for remote offices •I was lead resolving a network problem for external bank customers ATM network