Sandy Robinson

Client Services Director / Co-Owner at Electronic Business Systems Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Atherstone, England, United Kingdom, GB

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Credentials

  • The New Team Leader
    EEF
    Sep, 2014
    - Nov, 2024
  • Sage 200 Commercials 2013
    Sage
    Jan, 2014
    - Nov, 2024
  • Sage 200 Financials 2013
    Sage
    Jan, 2014
    - Nov, 2024
  • Sage 200 Commercials 2011
    Sage
    Sep, 2011
    - Nov, 2024
  • Sage 200 Financials 2011
    Sage
    Sep, 2011
    - Nov, 2024
  • Administering SQL 2008 for Sage 200 2009
    Sage
    Aug, 2011
    - Nov, 2024
  • An Introduction to SQL Queries for Non-Techies
    Sage
    Aug, 2011
    - Nov, 2024

Experience

  • EBS (Electronic Business Systems Limited)
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Client Services Director / Co-Owner
      • Aug 2021 - Present

    • Client Care Manager
      • Jun 2018 - Aug 2021

    • Support Team Leader
      • Jul 2014 - Jun 2018

    • Sage and ReACT Support Consultant
      • Sep 2012 - Jun 2014

      • Consistently logged and resolved over 150 Support Calls per month across both Sage and ReACT.• Establish and maintain key relationships with customers.• Communicating opportunities for bespoke developments.• Actively involved in software testing.

    • Sage Support Consultant
      • Nov 2011 - Nov 2012

  • CPiO Limited
    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Support and Implementation Consultant
      • Jun 2011 - Nov 2011

      • Supporting Sage 200 customers in the transition phase between Go Live and Handover to Support.• Performing Site Visits.• Logging and resolving Sage 200 and CRM queries. • Supporting Sage 200 customers in the transition phase between Go Live and Handover to Support.• Performing Site Visits.• Logging and resolving Sage 200 and CRM queries.

  • The Reynolds and Reynolds Company
    • United States
    • Software Development
    • 700 & Above Employee
    • Training Officer
      • Feb 2010 - Jun 2011

      • Presenting training courses to Customers and Internal Staff members on the Accounts, Marketing, System Administration, CRM and Sales areas of the ERP software Reynolds and Reynolds provide.• Creating and maintaining course material training documentation.

    • Application Support Consultant
      • Sep 2007 - Feb 2010

      • Supporting the latest Dealer Management System implemented at car dealerships.• Creating monthly hints and tips guides that were distributed to customers.

Education

  • Coventry University
    BSc (Hons) Sports and Exercise Science, Sports and Exercise
    2004 - 2007
  • Bablake School
    1997 - 2004

Community

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