Sandy Reading
Product Coordinator at Experience Oz- Claim this Profile
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English Native or bilingual proficiency
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Polish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Social Marketing Certification
Hootsuite Media Inc.Sep, 2016- Sep, 2024 -
Open Water SCUBA Diver
-May, 2016- Sep, 2024 -
First Aid Certificate
-Dec, 2015- Sep, 2024 -
Responsible Service of Alcohol Certificate
-Oct, 2014- Sep, 2024 -
Certificate III in Business
-Aug, 2013- Sep, 2024 -
Certificate III in Retail
-Oct, 2012- Sep, 2024
Experience
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Experience Oz
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Australia
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Travel Arrangements
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1 - 100 Employee
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Product Coordinator
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Nov 2018 - Present
• Loading new operators and products to the Experience Oz website and agent platforms • Managing existing supplier products and updating listings including rate changes • Manually managing product availability and integrating live API systems • Building and maintaining rapport with new and existing suppliers • Administrative tasks including sending EDMs, social media management and product placement on the website • Loading new operators and products to the Experience Oz website and agent platforms • Managing existing supplier products and updating listings including rate changes • Manually managing product availability and integrating live API systems • Building and maintaining rapport with new and existing suppliers • Administrative tasks including sending EDMs, social media management and product placement on the website
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Travel Writer / Content Creater
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Sep 2015 - Nov 2021
• Content Marketing for businesses in tourism • Hotel Reviews on Press Trips • Competent with Wordpress • www.britandtheblonde.com • Content Marketing for businesses in tourism • Hotel Reviews on Press Trips • Competent with Wordpress • www.britandtheblonde.com
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Marriott Hotels
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United States
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Hospitality
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1 - 100 Employee
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Reservations Ticketing Agent
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Jun 2018 - Nov 2018
• Expert on tours and attractions on the Gold Coast • Providing 5 star customer service to guests of the Marriott Hotel • Booking airport transfers and ticket sales through Ticketmates systems • Building and maintaining great rapport with tour operators • Expert on tours and attractions on the Gold Coast • Providing 5 star customer service to guests of the Marriott Hotel • Booking airport transfers and ticket sales through Ticketmates systems • Building and maintaining great rapport with tour operators
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Rhapsody Resort
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Australia
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Jul 2017 - Nov 2018
• Managing the operations of the front office/reception area • Responding to guests requests, enquiries & complaints • Assisting in overseeing and managing room allocations & check-in • Managing efficient & effective communication systems • Training in the Q1 & Rhapsody Resort reservations department • Managing the operations of the front office/reception area • Responding to guests requests, enquiries & complaints • Assisting in overseeing and managing room allocations & check-in • Managing efficient & effective communication systems • Training in the Q1 & Rhapsody Resort reservations department
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Reservations Agent / Event Management
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Jun 2017 - Nov 2017
• Managing reservations and answering all Fire Truck Hire enquiries for tours, transfers, children's parties, school formals, hen's parties and private charters via phone, email and Rezdy systems • Strong knowledge of the area and excellent customer service when making face-to-face reservations for all kinds of tours on the Gold Coast through Ticketmates systems • Managing reservations and answering all Fire Truck Hire enquiries for tours, transfers, children's parties, school formals, hen's parties and private charters via phone, email and Rezdy systems • Strong knowledge of the area and excellent customer service when making face-to-face reservations for all kinds of tours on the Gold Coast through Ticketmates systems
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Peterpans Adventure Travel
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Australia
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Travel Arrangements
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1 - 100 Employee
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Travel Agent
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Mar 2017 - Aug 2017
• Building bucket lists and planning trips of a lifetime • Specialising in backpacker travel throughout Australia, New Zealand, South East Asia and Fiji • Outstanding customer service when advising clients on travel destinations and creating tailor-made itineraries • Booking activities, transport, accommodation and insurance for clients through TDMS (Website Travel) systems • Maintaining rapport with clients and keeping them up to date with any changes to their itinerary • Face to face retail sales + sourcing own clients through social media, content marketing, and referrals Show less
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Pink Leopard
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Social Media Marketing Manager
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May 2016 - Apr 2017
• Effectively managing Social Media Channels for 6 different businesses in the UK • Experience with Paid Social Media Advertising: Facebook Sponsored Posts • Competent with Hootsuite Social Media Management software • Effectively managing Social Media Channels for 6 different businesses in the UK • Experience with Paid Social Media Advertising: Facebook Sponsored Posts • Competent with Hootsuite Social Media Management software
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Melbourne River Cruises
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Australia
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Maritime Transportation
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1 - 100 Employee
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Tourist Information Advisor, Deck Hand Crew & Cruising Bartender
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Aug 2016 - Dec 2016
• Tourist's Point of Contact at the Melbourne Visitor Centre at Federation Square • Ticket Sales for Melbourne River Cruises • Deck Hand Crew ensuring safety procedures are met onboard cruise boats • Cruising Bartender onboard to make sure everyone has a good time during events, private functions and parties onboard cruise + restaurant boats • Tourist's Point of Contact at the Melbourne Visitor Centre at Federation Square • Ticket Sales for Melbourne River Cruises • Deck Hand Crew ensuring safety procedures are met onboard cruise boats • Cruising Bartender onboard to make sure everyone has a good time during events, private functions and parties onboard cruise + restaurant boats
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Quackrduck
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Germany
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Printing Services
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Tour Guide
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Mar 2015 - Sep 2015
• Public Speaking during tours on both land and sea • Entertaining groups of children onboard tour boat • Strong communication skills for face-to-face & phone bookings (intercultural communication) • Public Speaking during tours on both land and sea • Entertaining groups of children onboard tour boat • Strong communication skills for face-to-face & phone bookings (intercultural communication)
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Education
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2013 - 2013
Bond University
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2008 - 2012
Brighton Secondary School
High School, ATAR 91 -
1999 - 2011
Polish Language School
Polish Studies
Community
